Zero B Customer Care No. 022-2788 1234

Organization: 
All India Number(s): 
  • 022-2788 1234 (For Customer Support)
  • 022-6848 6848 (For Support)
  • 77560 43064 (For Whatsapp Support)

Emails

  • zerob [at] ionexchange [dot] co [dot] in (For General Query)

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Important Links

Buy Online

For Service Escalation

Level 1:

  • If you have any query or complaints then you can contact at 022-68486848 or email at zerob [at] ionexchange [dot] co [dot] in

Level 2:

  • If you are not satisfied with the solution then you can contact to Complaints Escalation Officer.
    Ph: 022-68176246
    Email: hwsinbound [at] ionexchange [dot] co [dot] in

Level 3:

  • If your query is not resolved then you can contact to the Escalataion Management Authority
    Ph: 022-27881236
    Email: escalation [at] ionexchange [dot] co [dot] in

Level 4:

  • If your query is still not resolved then you can contact to the Appellate Authority
    Ph: 9819481225
    Email: akshay [dot] lokhande [at] ionexchange [dot] co [dot] in

Registered/ Corporate Office

Zero B Pvt Ltd
Ion House, Dr. E.
Moses Road, Mahalaxmi,
Mumbai - 400011, India

Social Sites

Comments

Bad service

My water purifier ( Emerald model) prefilter started leaking after service technician did regular service. I have been following up for 1 week now to fix the issue but nobody turned up even after multiple calls to service center, call to RO water solutions Bangalore, escalation etc.
I have ACMC for 2 years still no service. Till the time I did not buy AMC, the response was good. Avoid buying ionexchange purifier. If bought, do not bu y AMC.

Rediculous service

Plz do not buy this product..mr.sidhappa the service head from Karnataka is extremely rude nd mr.prashanth service head in Mysore is very abusive nd rude. Overall very bad product with extremely bad service...
If u want to get scolded and get harrased everytime you call them then plz go ahead with this product...