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Bajaj Finserv RBL Bank Credit Card Customer Care 022-7119 0900
Updated on Saturday, 21 December 2024 - 2:32pm
Organization:
Bajaj Finserv Toll free Number(s):
- 1800 121 9050 (For Credit Card Query, 24*7)
All India Number(s):
- 022-7119 0900 (For Card Query)
- 022-6232 7777 (For Query, 24*7)
- 022-6115 6300 (Credit Card Helpline No.)
International Numbers:
+91 22 7119 0900 (For International Query)
Website:
Official Website IVRS Menu: 022-711 909 00
Select your preferred language: English , Hindi, Marathi,Tamil, Telelugu
- Press 1: If you have applied for new credit card and want to know the application status
- Press 2: If you are an exsiting service card holder
Emails
- cardservices [at] rblbank [dot] com (For Credit Card Query)
- customercare [at] rblbank [dot] com (For Query / Feedback)
- supercardservice [at] rblbank [dot] com (For SuperCard Query)
- cardcancellation [at] rblbank [dot] com (For Card Cancellation Request)
- vigilance [at] rblbank [dot] com (For Fraud And Vigilance)
Install App
Important Links
Customer Care No.
| Sr No | Service | Contact Number | Email Address |
|---|---|---|---|
| 1 | Banking Queries | 022-61156300 | customercare [at] rblbank [dot] com |
| 2 | Micro Finance Queries | 022-61846300 | customercare [at] rblbank [dot] com |
| 3 | Credit Card Queries | 022-62327777 | cardservices [at] rblbank [dot] com |
| 4 | SuperCard Helpline | 022-71190900 | supercardservice [at] rblbank [dot] com |
| 5 | Credit Card Cancellation Request | - | cardcancellation [at] rblbank [dot] com |
| 6 | API Banking Support (New User) | - | APIBanking [at] rblbank [dot] com |
| 7 | API Banking Support (Registered Partner) | - | partnersupport [at] rblbank [dot] com |
SMS Service
Send SMS 9223366333 from your registsered mobile number .
| Sr No. | Service Request | Message Format |
|---|---|---|
| 1 | Register for SMS Banking Service | REG <Cust ID> |
| 2 | Deregister From SMS Banking Service | DEREG <Cust ID> |
| 3 | Check Balance of Primary Account | BAL <Cust ID> |
| 4 | Specified Account Balance Inquiry | BAL <Cust ID> < A/C No> |
| 5 | Fixed Deposits Details | FDINQ <Cust ID> |
| 6 | Generate MPIN | UPIN <last_4_digit of A/C No> |
| 7 | Generate New ATM Card PIN | PIN <Card No> <Cust ID> <PIN> |
| 8 | Loan Balance Enquiry | LOANINQ <Cust ID> |
| 9 | Issued Cheque Status | CHQSTA <Cust ID> <Acc.no> <Cheque No> |
| 10 | Block Card Permanently by Customer ID | BLOCK <Card No> <Cust ID> |
| 11 | Last 5 transactions | TXN <Cust ID> |
| 12 | Cheque Issued Status | CHQSTA <Cust ID> <Acc.no> <Cheque No> |
| 13 | Block Card Temporarily | TBLOCK <Card No> |
| 14 | Unblock Card Temporarily | UBLOCK <Card No> |
| 15 | Block Card Permanently | BLOCK <Card No> |
| 16 | Get Help for SMS Banking | HELP |
| 17 | Generate MMID | MMID NEW <last 4 digits of A/C No> |
| 18 | Reactivate MMID | MMID ACT <last 4 digits of A/C No> |
State/ City Wise Credit Card Service Contacts
| Sr No. | State | Helpline Number |
|---|---|---|
| State | ||
| 1 | Andhra Pradesh | 040-61666771 |
| 2 | Delhi | 011-61666771 |
| 3 | Gujarat | 079-61606771 |
| 4 | Karnataka | 080-61666771 |
| 5 | Maharashtra | 022-61156300 |
| 6 | Tamil Nadu | 044-61666771 |
| City | ||
| 7 | Mumbai | 022-61156300 |
| 8 | Chennai | 044-61666771 |
| 9 | Bangalore | 080-61666771 |
| 10 | Hyderabad | 040-61666771 |
| 11 | Kolkata | 033-61606771 |
Check Credit Card Statement Offline
- Type ‘GREEN’ and send an SMS to 5607011 from your registered mobile number.
To Block Your Card
- If you have any query/ complaint then firstly you have to call 022-71190900 or email at cardservices [at] rblbank [dot] com
Via Net Banking
- Visit the RBL Bank Official website and log in to your net-banking account
- Go to the ‘credit card’ section from the menu
- Select the “Block my card” option
Via Mobile App
- Download the RBL MyCard App
- Sign up and log in to the app
- Go to the ‘Credit Card’ section from the menu
- Select the ‘Block My Card’ option
Pin Generate Process
- If you want to generate your EMI card pin through your account with Bajaj Finserv, with following steps given below:
- Step 1: Log in to your Bajaj Finserv account using your credentials
- Step 2: Navigate to the 'EMI Network Card' section
- Step 3: Click on 'Generate PIN
- Step 4: An OTP will be sent to your registered mobile number
- Step 5: Enter the OTP and follow the on-screen instructions to set your new PIN
Grievance Redressal
- If you have any query/ complaint then firstly you have to call 022-71190900 (Mon-Fri, 9:30am-6:00pm) or email at cardservices [at] rblbank [dot] com
- If your query is not resolved then you can contact to the Grievance Redressal Officer/ Nodal Officer at the details given below:
Sr No. Designation Contact No. Email 1 Grievance Redressal Officer 022-61156300 grievanceredressal [at] rblbank [dot] com 2 Nodal Officer 022-61156300 nodalofficer [at] rblbank [dot] com
Postal Address
RBL Bank Ltd.
One Indiabulls Centre, Tower 2B, 6th Floor,
841, Senapati Bapat Marg,
Lower Parel (W).
Mumbai 400013. India
Ph: 022-43020600
Fax: 022-43020520
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Comments
Bajaj team scam
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