Toll free Number(s):
1800 121 9050 (For Credit Card Query, 24*7)
All India Number(s):
022-7119 0900 (For Card Query)
022-6232 7777 (For Query, 24*7)
022-6115 6300 (Credit Card Helpline No.)
International Numbers:
+91 22 7119 0900 (For International Query)
IVRS Menu: 022-711 909 00
Select your preferred language: English , Hindi, Marathi,Tamil, Telelugu
Press 1: If you have applied for new credit card and want to know the application status
Press 2: If you are an exsiting service card holder
Emails
Important Links
Customer Care No.
Table Search:
SMS Service
Send SMS 9223366333 from your registsered mobile number .
Table Search:
Sr No.
Service Request
Message Format
1
Register for SMS Banking Service
REG <Cust ID>
2
Deregister From SMS Banking Service
DEREG <Cust ID>
3
Check Balance of Primary Account
BAL <Cust ID>
4
Specified Account Balance Inquiry
BAL <Cust ID> < A/C No>
5
Fixed Deposits Details
FDINQ <Cust ID>
6
Generate MPIN
UPIN <last_4_digit of A/C No>
7
Generate New ATM Card PIN
PIN <Card No> <Cust ID> <PIN>
8
Loan Balance Enquiry
LOANINQ <Cust ID>
9
Issued Cheque Status
CHQSTA <Cust ID> <Acc.no> <Cheque No>
10
Block Card Permanently by Customer ID
BLOCK <Card No> <Cust ID>
11
Last 5 transactions
TXN <Cust ID>
12
Cheque Issued Status
CHQSTA <Cust ID> <Acc.no> <Cheque No>
13
Block Card Temporarily
TBLOCK <Card No>
14
Unblock Card Temporarily
UBLOCK <Card No>
15
Block Card Permanently
BLOCK <Card No>
16
Get Help for SMS Banking
HELP
17
Generate MMID
MMID NEW <last 4 digits of A/C No>
18
Reactivate MMID
MMID ACT <last 4 digits of A/C No>
State/ City Wise Credit Card Service Contacts
Table Search:
Sr No.
State
Helpline Number
State
1
Andhra Pradesh
040-61666771
2
Delhi
011-61666771
3
Gujarat
079-61606771
4
Karnataka
080-61666771
5
Maharashtra
022-61156300
6
Tamil Nadu
044-61666771
City
7
Mumbai
022-61156300
8
Chennai
044-61666771
9
Bangalore
080-61666771
10
Hyderabad
040-61666771
11
Kolkata
033-61606771
Check Credit Card Statement Offline
Type ‘GREEN’ and send an SMS to 5607011 from your registered mobile number.
To Block Your Card
Via Net Banking
Visit the RBL Bank Official website and log in to your net-banking account
Go to the ‘credit card’ section from the menu
Select the “Block my card” option
Via Mobile App
Download the RBL MyCard App
Sign up and log in to the app
Go to the ‘Credit Card ’ section from the menu
Select the ‘Block My Card’ option
Pin Generate Process
If you want to generate your EMI card pin through your account with Bajaj Finserv, with following steps given below:
Step 1: Log in to your Bajaj Finserv account using your credentials
Step 2: Navigate to the 'EMI Network Card' section
Step 3: Click on 'Generate PIN
Step 4: An OTP will be sent to your registered mobile number
Step 5: Enter the OTP and follow the on-screen instructions to set your new PIN
Grievance Redressal
If you have any query/ complaint then firstly you have to call 022-71190900
(Mon-Fri, 9:30am-6:00pm)
or email at cardservices@rblbank.com
If your query is not resolved then you can contact to the Grievance Redressal Officer/ Nodal Officer at the details given below:
Postal Address
RBL Bank Ltd.
One Indiabulls Centre, Tower 2B, 6th Floor,
841, Senapati Bapat Marg,
Lower Parel (W).
Mumbai 400013. India
Ph: 022-43020600
Fax: 022-43020520
Comments
Bajaj team scam
I had taken a loan for study but I didn't like that loan and study I told intellipaat they didn't listen I told them to cancel my loan they said we won't cancel the loan they said we will reduce your money by half we have given money to Bajaj team they said yes but So far Bajaj team has not cleared my loan lessthan If I die it will be only Bajaj team's fault.