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Bajaj Finserv Customer Care No. 86980 10101

Updated on Monday, 13 January 2025 - 3:25pm
Organization: 
All India Number(s): 
  • 86980 10101 (For Contact Support)
  • 1860 267 6789 (For Bajaj Finserv DBS Bank Credit Card Related Query)
  • 022-4529 7300 (For Home Loans Related Query)
  • 022-7119 0900 (For Bajaj Finserv Bank Supercard Related Query)
  • 9773 633 633 (SMS 'SHOL' to know loan application status)
Website: 
Official Website

IVRS Menu : 86980 10101

  • Press 1: If you are an existing customer.
    • Press 1: To validate with your registered mobile no. and otp.
    • Press 2: To validate from your customer Id and date of birth.
    • Press 3: To validate with your bajaj finserv emi network card no. and date of birth.
    • Press 4: To validate with your fixed deposit Id and date of birth.
    • Press 5: To check your recent fixed deposit application. status.
  • Press 2: If you are not a customer of bajaj finance ltd.
    • Press 1: To apply for a new product or to check your recent application status.
    • Press 2: To stop receivings calls from bajaj finance ltd.
    • Press 3: If you want to report any fraud incident.
    • Press 4: For any other service or product related query.

Email

  • wecare [at] bajajfinserv [dot] in (For Contact Support)

Install App

Important Links

Working Hours

Sr No. Service Timings Days
1 Fraud-related 24 hours Mon-Sun
2 Debt management (collection-related) 24 hours Mon-Sun
3 Loan-related 09:00 am - 09:00 pm Mon-Sun
4 EMI Network Card-related 09:00 am - 09:00 pm Mon-Sun
5 Insurance-related 09:30 am - 06:30 pm Mon-Sat
6 Deposit-related 09:30 am - 06:30 pm Mon-Sat

For SMS Service

  • Send SMS at 9227564444 from your registered mobile number
    • Sr No. Keyword Transaction
    1 AP To receive the download URL for mobile app
    2 GETEMAIL To know your current email address
    3 UPDEMAIL (New Email ID) To update your email address
    4 GETADD To know your current mailing address
    5 CUSTID To know your customer ID
    6 LAN To know your loan account number (LAN)
    7 EMI LAN To know your loan/EMI details
    8 MY ACCOUNT
    		 To know your customer portal-My Account username and password
    9 PIN To know your 4-digit EMI Network Card PIN
    10 SOA To get statement of account (SOA)
    11 NOC To get No Objection Certificate (NOC) on loan closure
    12 REPSCH To know your repayment schedule
    13 FEEDBACK To give your valuable feedback
    14 SAT Y To give a positive feedback
    15 SAT N To give a negative feedback

Grievance/Complaint Procedure

  • If you have any query/complaint, then you can contact on the details mentioned below:
    Designation: Grievance Redressal Officer
    Contact No.: 020-41803901 (Mon-Fri, 9:30am5:30pm)
    Email: grievanceredressalteam [at] bajajfinserv [dot] in.
  • If Bajaj Finserv complaint/dispute is not redressed within 30 days, you can also lodge your complaint online through Area of Operation of RBI Ombudsman.
  • You can also lodge your complaint online through:

Download Forms

Office Address

Sr No. Office Contact No. Address
1 Registered Office 020-71576064,
020-71576403		 HW67+Q2Q, Sakore Nagar, Viman Nagar, Pune,
Maharashtra 411014
2 Corporate Office 18003094001 6th Floor,bajaj Finserv Corporate Office, Off Pune -
Ahmednagar Road, Viman Nagar, Pune - 411 014

Social Sites

Related Links: 

Comments

Tue, 14/01/2020 - 3:52pm — Santosh amode (not verified)

Insurance cancel my accounts

Dear sir,
My insurance cancel my account pls sir or without permission my insurance iam not interested my insurance pls cancel insurance

Sat, 04/01/2020 - 9:52am — Mangesh shinde (not verified)

Why my card block

Sir my card is blocked from few months..Please unblock my emi card

Fri, 02/08/2019 - 2:38am — Debabrata paul (not verified)

Renewal. Health Insurence soft copy

I want to my health Insurence soft copy.

Mon, 04/03/2019 - 11:05pm — Vinod Kumar (not verified)

Bajaj card apply

Bajaj card apply Bajaj Card banwana hai

Mon, 08/10/2018 - 3:37pm — Sandhya (not verified)

Customer care problem in speaks language problem and payment com

Dear sir,
I am existing customer 2 consumer payments closed and pl is running but payment also debit in my account in 3rd date but 4th on words daily comming calls why. They spokes only Hindi or English but no telugu customer care persons not there and my payments sending nacharam branch u don,t know this branch plz. When if u want speaks telugu customer care persons and first communicate where debited amount of branch payment confirm after call

Sat, 06/10/2018 - 9:54am — Akash Das (not verified)

Anauthorized charges deduction

For the last 2monts Bajaj finance is debited my 3000/- RS what the hell is that when my all loan amount clear successfully Bajaj finance is such a bit** froud company

Wed, 12/09/2018 - 12:46pm — Surjya Narayan Satapathy (not verified)

Regarding block of my Card..

Sir, why my card blocked?