Emails

• service [at] bhartiaxa [dot] com (For Support)
• complaints [dot] unit [at] bhartiaxa [dot] com (For Grievance/ Complaints)
• lifeclaims [at] bhartiaxa [dot] com (For Claim Related Services)

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Important links

• Branch locator
• Frequently Asked Questions

SMS Service

• Send SMS 'SERVICE' at 56677 from your registered mobile number.

For Claim Process

• If you have any query related to claim process then firsty you have to call 18001024444 email at lifeclaims [at] bhartiaxa [dot] com or you can fill this Claim Form
• You can also contact to the nodal officers at the details given below:
  

  Sr. No.	Designation	Email	Branch Address
  1	Senior Executive - Branch Operations	mallidi [dot] reddy [at] bhartiaxa [dot] com	Bharti AXA Life Insurance Co Ltd, D.No.6-9-14; 2nd Floor, Sivalayam Street, T Nagar, Opposite Kottipali Bust Stand, East Godavari Dt, Rajahmundry - 533101
  2	Associate Manager - Branch Operations	rajesh [dot] madishetty [at] bhartiaxa [dot] com	Bharti AXA Life Insurance Co Ltd, H.No. 24-7-266/7/C, Ramakrishna Colony, Subedari, Beside Kanakadurga Chits Line Hanamkonda, Dist: Warangal - 506001
  3	Sr. Executive - Branch Operations	divya [dot] pk [at] bhartiaxa [dot] com	Bharti AXA Life Insurance Co Ltd, Bhumidaya Grandeur, 1st Floor, Nadakkavu Cross Road, Calicut-673011
  4	Senior Executive	sontushi [dot] rai [at] bhartiaxa [dot] com	Bharti AXA Life Insurance Co Ltd, 3rd Floor, Jupitara Place, ABC Opp. Dona Planet, GS Road, Guwahati, Assam 781005

• For More Information Related To Claim Process

Grievance Redressal

Level 1:

• If you have any query/ complaint then firsty you have to call 18001024444 email at complaints [dot] unit [at] bhartiaxa [dot] com or you can fill this Grievance Form
• You can also visit Registered office/ Grievance Redressal Cell
  

  Sr. No.	Office	Address
  1	Registered Office	Bharti AXA Life Insurance Company Limited Unit No. 1902, 19th Floor, Parinee Crescenzo, 'G' Block, BandraKurla Complex, BKC Road, Near MCA Club, Bandra East, Mumbai-400051.
  2	Grievance Redressal Cell	Bharti AXA Life Insurance Company Limited Spectrum Towers, 3rd Floor, Malad link road, Malad (west), Mumbai-400064.

Level 2:

• If your query is not resolved within 14 days then you can contact to the Head Of Customer Service email at head [dot] customerservice [at] bhartiaxa [dot] com

Level 3:

• If you are not satisfied with above level then you can lodge your complaint online through IRDA Portal Or Council for Insurance Ombudsman (CIO) Portal.

Registered Office

Unit No. 1904, 19th Floor, Parinee Crescenzo, 'G' Block,
Bandra Kurla Complex, BKC Road, Near MCA Club,
Bandra East, Mumbai - 400051,
Maharashtra.

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