IVRS Menu : 1800 267 4444 / 922 220 1010
- Press 1: For Nykaa Beauty
- Press 1: To check the status of your order.
- Press 2: To raise a return request.
- Press 3: To check the status of your refund.
- Press 4: To cancle existing order.
- Press 9: For any other query.
- Press 2: For Nykaa Fashion
Emails
- support [at] nykaa [dot] com (For Customer Support)
- internationalsupport [at] nykaa [dot] com (For International Orders)
Important Links
Return And Cancellation Policy
- If you have any query regarding product, you can contact at 18002674444 or email at support [at] nykaa [dot] com .
- If your products are damaged, expired, or incorrect, you can return or exchange them within 15 days of delivery.
- In case of cancellation before shipment, the amount will be initiated within 24-48 business hours after receiving the cancellation request.
- The refunded amount will be initiated within 24-48 business hours, which may take 5 business days for the amount to reflect in your account.
- For more information, please read .
Registered Office
Nykaa E-Retail Pvt. Ltd.
104, Vasan Udyog Bhavan, Sun Mill Compound,
S.B.Marg, Tulsi Pipe Road, Lower Parel Mumbai-400013
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