Samsung Microwave Oven Customer Care No.

Updated on Thursday, 5 December 2024 - 12:54pm

Toll free Number(s):

1800 40 726 7864 (For Customer Support, Mon-Sun, 8am-8pm)
1800 5 726 7864 (For Pick/ Drop Service/ WhatsApp Support, Mon-Sun, 8am-8pm)
1800 123 7729 (For Samsung Pay Support)
1800 202 1234 (For Finance/ Care Plus)

All India Number(s):

93110 52162 (For Whatsapp Support)
9870 494949 (Alternate No. For WhatsApp Support)

Website:

Official Website

Samsung Microwave Oven

IVRS Menu: 1800 5 726 7864 / 1800 40 726 7864

Press 1: To avail contact center support options on your smart phone.
Press 2: To Continue
- Press 1: For product related information or repair request.
- Press 2: To know the status of your service request or to register a demo installation request.
- Press 3: For queries related to online order placed on samsung shop app or samsung.com.
- Press 4: For warranty information, repair sheet or spare parts prices
- Press 5: For new product offers and launchers
- Press 6: For information on safe disposal of your electronic/plastic waste

Emails

servicehead [dot] in [at] samsung [dot] com (For Customer Service)
support [dot] careplus [at] samsung [dot] com (For Samsung Care Plus)

Important Links

Return/Refund Procedure

If you have any Query/Complaint regarding product, then you can contact at 1800407267864 or email at servicehead [dot] in [at] samsung [dot] com .
If you want to cancel your order please reach out within 24 hours from the date of delivery.
In case your product is damage/mismatch, then initiate a request within 2 days of delivery.
The refunded amount will be credited in your account within 7-10 business days.
For more information about return and refund, please read .

Grievance Redressal

If you have any complaint, then you can contact to the Grievance Officer via email at grievance [dot] estore [at] samsung [dot] com .
If the query is related to the product service or warranty, then contact to the tecnical support team at Samsung Support.

Parent Article:

Samsung India Customer Care No. 1800 40 726 7864

Comments

Sat, 10/07/2021 - 1:42pm — Rrs (not verified)

Micro oven demo

I have purchased Samsung Micro oven on product barcode S.no has cut some sticker now they told demo will be charged this is very worst service

Tue, 01/09/2020 - 11:16am — Abdulkareem (not verified)

Oven demo

Microwave oven demo not done purchased 2 month back

Fri, 21/08/2020 - 5:33pm — Sridhar (not verified)

Demo microwave oven telugu

Sir please send me the phone number Andra Pradesh ,how to install and How to the models in microwave oven

Tue, 21/07/2020 - 10:40pm — Bindhu (not verified)

My microwave oven not working. First complaint was while preparing cakes, huge volume of smoke is coming from inside oven after 5 minutes of starting. Complaint registered and two service engineers came and verified. They said no problem, it will be ready after cleaning the oven. They have done nothing. They wanted rs.300.00 as service charge without receipt .Still problem exists. Now start button not functioning. Even after repeated calls for the last two weeks, the engineers not yet attended. This is second time I am getting very bad experience from service engineers of samsung products. First was for my washing machine. I have changed my washing machine to another company model. Very bad customer service

Fri, 21/06/2019 - 2:41pm — Rajesh Patel (not verified)

Service center at Jamnagar, Gujarat not returning my microwave

Dear sir,
I have given my oven for repairing at your authorised service center at Jamnagar, Gujarat.
It is almost 1 month and person at your service center is not giving proper reply, behaving rudly. He has taken Rs. 300 as fee, but not giving receipt.
Kindly do needful..

Thu, 20/12/2018 - 10:55pm — Apoorv Dixit (not verified)

PATHETIC QUALITY OF SAMSUNG MICROWAVE OVEN

Dear Sir,
I am a loyal customer of home appliances from your company.
I bought a Microwave Oven in late 2016 here at Pune.
Most unfortunately whole paint has peeled off from inside which reflects very poorly on the quality of construction.
I thought it prudent to bring to your notice this lacunae and request you to arrange for a replacement despite it not being in warranty cause this manufacturing lapse is not something which any consumer looks forward to.
Mechanical defects are still acceptable but this unhygienic peel is not.
Kindly arrange for redressal of my grievance at the earliest. I shall be happy to forward the bill and pics if someone writes to me.
Thanks & regards

Sat, 22/09/2018 - 12:27pm — LALA RAM (not verified)

Repair of MICROWAVE oven

Dear SIr,
May kindly send your service engineer for my Samsung make Microwave oven Sl. no. J7C67WRF701112A model MC32F604TCT.
The M/C is not switching ON, and Other function also not working. May be internal short circuiting.
Please take necessary action,
MY adress ;-
LALA RAM
AE-10, VIDYUT NAGAR, TANDA
DIST- AMBEDKAR NAGAR UP PIN CODE-224238
MObil no. 94XXXX1038

Thu, 20/09/2018 - 2:33pm — Neeraj Kumar (not verified)

My microwave smells very bad

I have fully automatic smart oven. When I was cooking then suddenly it started smelling very badly and suddenly started to sound very loudly. After sometime smoke was also seen.

Mon, 03/09/2018 - 11:29am — varun merchant (not verified)

SAMSUNG MICRO WAVE : Complaints removed from system

SAMSUNG SERVICE AGENTS in Mumbai remove pending Complaints from system and then give our Mobile Numbers to Private Individuals to send SMS to get the same SERVICED by Private Individuals. These are unethical Service Agents who spoil the good name of SAMSUNG by employing such unscrupulous mechanics.

Sun, 02/09/2018 - 10:14pm — Chandi Prasad Das (not verified)

My micro oven Samsung has not working.

Sir
My micro oven Samsung Trio/Combi is not working. The start button does not work. Please repair & set it right to function again.

Thu, 23/08/2018 - 3:39pm — Srinivas (not verified)

Useless rules of Samsung

I had purchased SAMSUNG oven in dec 2015 and in july 2018 it was not working .After verification, I was informed that the front panel was damaged and no spare part is available. Its surprising, that within 2-3 years, if spare parts are not available, what's the use of purchasing it. Now the company says they deduct 22% depreciation per year and pay the rest. I hardly get around 5-6K. According to SAMSUNG, we need to purchase oven every alternate year by spending 16-20K. If I will not get a proper solution, no SAMSUNG product will come into my house in future.

Sat, 04/08/2018 - 2:22pm — garima (not verified)

microwave

Whenever I use convection mode after maybe 20 mins of microwave gets switched off by its own.it gets switched on only when the heat cools down.end resultI can't use baking mode. Please help

Thu, 02/08/2018 - 4:27am — Naresh (not verified)

Broken the Glass Turntable Model Number

Hello There,
I have a model number SAMSUNG MC28H5025VK/TL micro oven.
unfortunately, the Glass Turntable slipped and broken. I am trying to get it from the online.
but there are many models those are not suitable for this SAMSUNG MC28H5025VK/TL model.
can you please suggest where can I get it.

Thanks
Naresh Kumar

Thu, 26/07/2018 - 9:55pm — Rikon (not verified)

Microwave button not working

My microwave button not working and showing c-op in display.

Need your help.

Sun, 22/07/2018 - 5:16pm — Purnima (not verified)

Microwave

Whenever I use convection mode after almaybe 20 mins of baking. ..microwave gets switched off by its own.it gets switched on only when the heat cools down.end resultI can't use baking mode. Please help

Fri, 15/06/2018 - 10:57am — Ashiis Kumar Majumder (not verified)

Defective microwave oven

My microwave oven model no.CE1031L which I purchased on 26/11/2008 from Khosla Electronics Pvt.
Ltd. (Behala), Kolkata
Start function does not working.When I plug in and on electrical switch it started automatically without pushing start button.

Tue, 10/04/2018 - 2:12pm — utpal (not verified)

micro oven -samsung

Sir
My micro oven Samsung has not working. The start button does not work. Please repair & set it right to function again. Main Board complaint

Sun, 01/04/2018 - 11:17am — Amandeep Singh (not verified)

Microwave oven required to be partially repaired

My SAMSUNG OVEN TDS / COMBI / CE73JD GIVING PROBLEM. WITHOUT TOUCHING METAL PART TO ITS BODY IT GIVES CHATTERING SOMETIMES (NOT ALL TIME)..

Mon, 26/03/2018 - 2:36pm — subhendu bhattacharya (not verified)

microwave is not working properly.

microwave is not working properly. I purchased in 2013.
my address-----
B-6 DOWN COLONY,ATUL CAMPAUS. P.O.-ATUL
NH-8, NEAR PAR RIVER
CITY VALSAD
309020
MOB NO.--XXX

Sun, 25/02/2018 - 8:34pm — N.S.Raman (not verified)

Microwave oven to be repaired & set right

Sir
My microwave oven -samsung has stopped working. The start button (feather touch) does not work. Please repair & set it right to function again.
Best Regards

Sat, 24/02/2018 - 4:23am — Phyllis Foster (not verified)