Club Factory Customer Care No. 0120-6230 700

Organization: 
All India Number(s): 
  • 0120-6230 700 (9:00 am to 9:00 pm)

Email

  • info [at] clubfactory [dot] com
  • feedback_bug [at] clubfactory [dot] com (Feedback)
  • businessdepartment [at] clubfactory [dot] com (Bussiness)
  • hr [at] clubfactory [dot] com (Career)

Important Link

Install App

Office Address

A-16, 1st Floor,
Vasant Kunj Marg,
Aruna Asaf Ali Marg,
Qutab Institutional Area,
New Delhi 110067

Social sites

Comments

Refund of my order

Dear Sir/Madam,
I had ordered a dress on 30th June. After reminding several times on 1st August I got a message your order is canceled. As it is a prepaid order, I want my money back. So kindly initiate the refund process.

As per the information cited in your website , refund of my order is initiated on 31st July 2020 and it will take max to max 10 days but till today I didn't get back my money.

Return

My return process are done but I didn't get my money back please do it fast

Return

My return process are done but I didn't get my money back please return my money immediatly

my order no: SO280553681 ,my

my order no: SO280553681 ,my order is cancelled due to out of stock,its showing refunded in my history but still now i dont recieved any money
Order id SO29007881342681

I want my money back

I want my money back

Money not refunded issued

In my club factory account
Many order I'd SO29025294309794
Return I'd SON15940901544289794
I not received in 1 months plz check deteils many order get not received refund

Refant problam

Refant problam

Refund and return

humne to Holi set book kiya tha jismein donon ghatiya a Gaya donon set humne return Kiya lekin abhi tak refund nahi aaya please my refund amount aur humne aur kuchh product book kiya tha jiska detail hamare phone mein dikhai nahin de raha hai na to order number na to koi product please recover my account delivery bhi nahin kiya ja raha hai booking ke bad bhi hamara order update kiya jaaye

I did not receive my order

I did not receive my order it's been 1 month.and today I got a message like your order has been cancelled due to overdue. I want my orders or I want to refund my money .

Refund

My order not recieved its cancelled refund my money how many days it will take.

My money is not refunded

Dear sir pls help me
My order is return but my money is not refund

Refund my money

I have returned the order but not got my money refund my money back

I returned my jeans i didn't get money back nor my jeanns

I want my money or my jeans

I didn’t received my order,

I didn’t received my order, wt the fuck app

I did't get order and I paid the money to u i need answer

I want my money back or give me the order

return order not dilivered want my money refunded

order no. so277472784 order retrun date 8/6/2020 not deliverd to order i want to my refund in my account as soon as possible and pleas send the delivery executive to diliver to my oredr than ill apply for the retrun pakage my warehouse

Slippers

Slippers ra damage i want my money back

my order no: SO280553681 ,my

my order no: SO280553681 ,my order is cancelled due to out of stock,its showing refunded in my history but still now i dont recieved any money

Sooj

Paysa nhi aaya Sooj le gye

Order is not delivered from one month

Courier company says that the order is returned to the company so how I I collect my order for my spending money

Order is not delivered from one month

Courier company says that the order is returned to the company so how I I collect my order for my spending money

ordered not recevied

dear sir
my Order - SO272096970 DATED 12 march 2020 NOT DELIVERED TILL NOW

kindly rectify and reply asap.

thanks and regards,

Order not recevied

I have not received my order

Shirts

I didn't receive my product

Mera order q nhi phohucha

Mera saman order kiya wala 1month ho chuka h patak call nhi aaya receiving k liye...Pls mujhe mera samaj dilwa dijye ya phir money return kijye

Money refunded

Dear sir help me... My order cancel .. Monay not refund

Cosmetic

Still i have not received my order.... Seen 2 months over I have order!!! But product has not came still.... It's showing return... Totally fake company... All ready I have paid money by online payment also....

Club factory

Club factory my order please received or no my amount refund

@

Bakwas company h ye club factory....

Bhai aapka kya kitna kha gaye

Bhai aapka kya kitna kha gaye

My order

My order not delivered why and confirm tracking direction wrong.please give correct custmer care number

Plz give me cureet customer

Plz give me cureet customer care number

For refund

My name is anant shrivastav I have not my refund from u during feb to April u always says that 5 days 10 days etc plz give me my refund wana I will take a strict action for u my complain no is 1536549

Shoes

Sir maine ak shoes book kiya tha jiska size bda hai maine return kr diya mera paisa kb tk aayega

Aapko refund /replacement

Aapko refund /replacement mila?

My order refund status

I want my money back or the product delivered back... Else I will go to consumer forum

Order not dilevered

My order has not been dilevered till now while the estimated date is 6th jan.. tracking status is shown as not picked up what i should do?

My order not a delivery

I am pay the money but did not receive my order

maine order ko return kar

maine order ko return kar diya hai leking 15 din bad bhi mujhe refund nahi mila hai.
Order no. SO225631333, Paytm ka refund tranction mila hai but, mera account me koi bhi tranction nahi hua hai.
2 din me mujhe paisa nahi mila to forum me jaunga.

Order not dispatch

Dear sir,
Please dispatch my order . Order no - S0234051030. My order date is 26th December. Please confirm my order status - this is not the right thing you should inform the order status properly . Don’t delay any order .

Order not dispatch..

Please diaptch my order. Order number -SO280097421.My order date is march 23.please confirm my order status-this is not the right thing you should inform the order status properly.

Item not yet received

I ordered 12 days back but I didn’t received any of the parcel and one month before my 3 parcels was misplaced .. very poor service This is how you guys r making fool of peoples .. and you guys are not giving one particular number to contact you .

My amount not refunds in my account

Plz refund may amount and clear.

Return my money

My order is cancel ago two days but in my account have no money why and I used cash on delivery

cancel my order!

please cancel my order now!

Khrb hi company

Khrb hi company

My Order NOT DELIVERED TILL NOW

Dear Sir,

y Order - SO205295809 DATED 28 NOV 2019 NOT DELIVERED TILL NOW

kindly rectify and reply asap.

thanks and regards,

Not delivered

Dear sir, my order is not delivered

Complaint/Refund

Hi,

I have purchase 1st time one speaker of the your club factory, and this is my very blender mistake in my life you are cheater you have seen the add that you have provide JBL speaker but, i have receive very 3rd quality product, kindly check image and tell me where JBL mention in the Speaker and also check our display image in your add

I have never suggest to any one for purchase any product from your site
kindly return my whole money and take your product soon

I have received the product but it is of dirty and cheap quality

I just want to return the product please as the product is too worst how can a human wear such type of cloth. You are really a cheater how can you do that to the customer. Shame on you. I just want to return the product

Shoes

Sir Mara order shoes cancel Karna hay Bada our fata hay 30/12/2019 love Mila hay order date 25/12/2019 hay order no. So233492833

Shoes

Sir Mara parsal return Karna hay

Return vaps Nahi aaya

Return Kiya huva abhi vapis Nahi aaya jald se jald vapsis bhejo

Jacket

Hello ji Maine club factory se but shopping ki hai Lakin aaj ek jacket ka size small aa gya hai please aap mujhe size bade de dijie agar size nhi hai toh koi aur jacket select kre sakte hai yeh kaise change hoga mere abi aur bhi apse couriers aana hai baaki please batana

Refund my money

I have ordered cable on 30th November 2019 but not received yet as delivery date is also passed ..

My order number : SO209938253

Please refund my money asap

Refund account me nahi aa raha

Sir
Kya apki company me padhe likhe log hi kam kr rhe he ya fir sab anpadh hi ho jab se refund k liye apply kiya he Abhitak refund ka paisa nahi mila he aap log customers ko chutiya samjte ho kya ek to Tum log sale product time pe bhejte nahi ho our delivery charge bhi katate ho product bhejte ho to o bhi bakvas quality me jo aisi bakvas quality kahi pr bhi nahi milti our usko returns k liye apply kro to refund k liye bhi 15 se 25 din tk refund nahi our pickup charge alag se katate ho eska kya matlab hota he Galat product aap bhejo pickups ka bhugtan hum kre kya faltugiri laga k rkhe ho our refund mere account me kabtak aayega ye batao nahi to fir mujhe ispar action Lena padega jaldi eska solution btao jo bhi ese lead krta ho padh aur samaj lo...aur ek baat salo tum log original customers care ka number rkha kro pareshani hoti he customers ko business krne baithe ho to dhang se kro froud dhande q krte ho Kamino......

Complain

Maine 7-11-2019 ko maine ek camera order kiya tha o maine return bhi kar diya lekin abhi tak mera paisa account mein nhi aaya main aur 10 din dekhta hu agar mera paisa nhi aaya to main club factory ke upper police station me complain karunga ok

Ordered sofa cover not delivered

I ordered stretchable sofa cover which is around 6000 which is not available cash on delivery so I paid by bank .y club factory cheating everyone.next time no body trust this app.i want my money back.

Ordered sofa cover not delivered

I ordered stretchable sofa cover which is around 6000 which is not available cash on delivery so I paid by bank .y club factory cheating everyone.next time no body trust this app.i want my money back.

Ordered sofa cover not delivered

I ordered stretchable sofa cover which is around 6000 which is not available cash on delivery so I paid by bank .y club factory cheating everyone.next time no body trust this app.i want my money back.

my order got delayed

i have orderd 2 products frm club factory 20 days ago till now i didnt get any update regarding it . please tell me when will i recieve my item my order no:SO213224711

Sony headphone

hello sir/mam mene ek Sony headphone mangwaya tha aaj tak received nhi huaa payment b online kr Di thi MRP 2999 thi or 395 Ka milna tha na to courier walo ki call aayi ki apka courier aaya order no SO218909716 please revert my money

Bekar hai club factory

Bekar hai club factory

Defective product - non returnable policy

Ek no Ka ghatiya product sale Kiya jata h or non returnable policy btai jati h, fraud company hai .
Dhokhe se bachen , order Kia toh pachtaoge , fraud hai ye company

About my order deal delivery

I won a earphone in 1/-rupee deal .But where is my delivery? Tomorrow was my delivery date but I didn't get it .plz send that . My friends get their own orders .But am not .But why? Plz check and plz send me that product as soon as possible.

Refund my cash

Product is not good order number SO212744849

Product missing

Order no: SO207303051 , sir I have booked two sarees, but only one sarees backing received today, so I was return my order or plz sent another sarees, plz do the needful

Demage prodect receive me Order .

महाशय,
मैने एक ऑर्डर किया था जो कैश पेमेंट किया और ऑर्डर रिसीव किया उस ऑर्डर के माध्यम से मुझे खराब और कटा हुआ ड्रेस आया अब में इसे रिटर्न करना चाहता हूं लेकिन कस्टांबर केयर का नंबर नहीं लग रहा है और ना ही और रिटर्न प्रोसेस नहीं मालूम है। रिटर्न पॉलिसी में क्लब फैक्ट्री ने समय सीमा निर्धारित कर रखी है और कस्टमर केयर को कॉल नहीं लग रहा है। इस इस्थिती में अगर मेरा प्रोडक्ट रिटर्न नहीं होता है तो मै कंज्यूमर फॉर्म में सिकायत करूंगा।

Retrun of shoes

Size problem in shoes please return to shoes

Product is closed

The order which I ordered did not come and the product is also closed, the colors has also changed and the fresh piece is not there, I have to return the product and told me the return policy and my parcel was also late. Please share me policy If you are calling on care, then I am not getting a call, return my product and give the money back.

Return

My power bank is broken inside the package i want my money warna i went to the consumer court

order not received

I have book a order against item no. WDR006300813N through face book and web link. Payment process through credit card but order no not received.
Please see the matter. Payment transaction id is 213429.

Product not delivered

My order not delivered why and confirm tracking direction wrong.please give correct custmer care number

My product still not deleiverd

The delivery boy said he will give our parcel on 4 January Sunday .. But till now he did deliver my package .. But he updating that call failures to the company ... He did not make any calls ... I need my package as soon as possible .. Club factory is loosing customers trust because of these kind of irresponsible delivery boys

My order not delivered

My order not delivered why and confirm tracking direction wrong.please give correct custmer care number

Club factory product not deliver

[Club Factory] Your packag for SO211028381 has been delivered successfully. Please rate our service through this link:

not delivered shipment

dear sir
very very bad service ecom express courier is very bed company not giving my Oder parcel 5 days and club factory is not giving any response.

thanks
anand sangar

Change for pincode

Please sir change my pincode

Cheating to public

Club factory and expressbees they both is cheating with our Indian people the are taking money and not giving product and there costumer service of both companies is not valid so please help Indian people.

Wrong product delivered

I ordered something, i received some other product.
I called the customer care, they told me to contact chat support of club factory.
The chat support excutive took all the details from me including the screenshot and asked me to wait 24 to 48 hours. He assured me the problem will be fixed.

Its 2 weeks now. Problem status remaind the same. I keep chatting with different executives different time, tell them my issue again, ask them about updates. They have only one same thing to tell me over and over again - dear customer, please wait for another 24 hours. There 24 hours never come. The team keeps giving me false promises and hopes that they are working on it but in real no one is working on it.

I recommend people should stop buying from club favtory, if they deliver you wrong product then god helps!!! You can never get a return pick up or refund as these people would just mske you run around with fake promises.

Order no. SO189385059, package 2
Reference no. Given by the chat suport representative - 677520
Delivery partner - ecomm logistics

My order numberso224251936

My order numberso224251936 please check my order

my order number please check

my order number please check my order SO238353612 milega ni itna hi bta do ham hi kuch kr le phir

T shirt

Hello Sir, the T-shirt I have ordered is still new to me, please check it and inform me, please have it on the 10th, Sir today and it was written in the 10th date and if the 10th date did not come tomorrow Please sir, my order has not come yet, then take some action or contact me.

Wrong product delivery

Mene club factory se titon man watch liya or mujhe female fastrak watch mila

Wrong product delivered

Wrong product has been delivered to me
And when i am trying to return the product the app doesn't show any refund or return option and one more thing app was not showing that product is delivered and my product us delivered to me please help me otherwise i complaint to the policeman about your fraud..

Office chair

Mera Oder lab tak ayega ji

How can I get the chat link?

How can I get the chat link? Can uh help me with the link?

Cancel my order

Please cancel my order now...

mist set of ankle, palm, knee, support of gym

I want to cancel my order

Order Refunding

How I will get my order refund.