Ekart Logistics Customer Care

Support For

Contact

  • Go to official website, Know More option is given in center, click on the link and find more details.

Track Order

  • Go to official website, Track Order option is given in top most corner, click on the link and enter your shipment No.

Frequently Asked Qusetions

Offices Address

Sr No. Office Name Address
1 Registerd Office Tower 5(A,B,C), Embassy Tech Village,
Bengaluru, Karnataka - 560103
2 Corporate Office Buildings Alyssa, Begonia And Clover,
Embassy Tech Village, Outer Ring Road,
Devarabeesanahalli Village, Bengaluru KA 560103

Social Sites

Comments

Fake ekart delivery sangli

I ordered linen shirt worth of 1200rs.. but this fake ekart delivery given me small baby jeans with 9 layer packing..

I didn't ordered the product but it's delivered to my address

Ekart Logistics — I received a product which I didn't ordered
I received apparel which I didn't order. However, it was addressed to me. I need a return of this product. Moreover, it was a Cash on Delivery product.
Order id- SSLC8000045884

my order pickup but your courier eKART cancileed

my order OD427289079743478100
YOUR EKATR PATNER PICKUP BY 09/03/2023
BUT HI SAY ORDER IS REJECTED
PLS HELP ME MY REFUND MY AMOUNT

Wrong product delivered

Galat order bheja hai Mujhe
Please mere order return Karo
Order ID. 1236844
Tracking ID. PAXC9000046035

Wrong product delivered

I ordered kurta pant set from dressopia.in on 13th march 2023 and received wrong product that is saree on 16th march 2023 by your courier service. As I chose for COD I paid ekart through Gpay. Kindly collect this wrong parcel from me and refund my payment.for reference following are the details received from your side Ekart Update: Pink Kurta Pant Set- L: x 1 with tracking ID WSPC1056509754 from Pickrr Technologies Pvt Ltd, will be delivered today

Return of product

Product received with the ID SPYC1000051203 is wrong product I want to return the same

Cheated by used jeans

Hello,

Recently, I ordered a jogger on cash on delivery. As the site is not trusted so I applied on COD. Today I received the product and the amount I paid through phone pay is 599. The product is used jeans. When I check for a return the site itself is not reached.

The number I scanned through phone pay is EKART. I will share the receipt which I have paid. Can you please block that person who is cheating this way?

Payment for
PAXC9000034266
Transaction ID

Please help others by this cheater.

Received wrong product

I had ordered safety shoe but i received normal shoe VERY CHEAP QUALITY. NOW i want to return my order and refund my money . 09/03/2022
order id- WX22190TOZ

Order not received but showing as delivered

My order from Baidyanath was to be delivered on 07.03.2023 by ekart on my address with pincode 147103, your delivery person Dhanwant Singh cheated and took otp when I was at work by saying he is outside my home, and did not deliver my parcel and showed it aa delivered.this is totally cheud.ating and fraudlent practice, please take action against cheating employee Dhanwant Singh and deliver my parcel.

Changing product from the packet by delivery boy on regular basi

Hi,

I am raising this complaint on a serious issue because I am facing this issue since many days and behaviour of Ekart centre and delivery boy is Unprofessional.

Ekart delivery boy of Purnea (Bihar) used to change products and this was heard from many people earlier but this time he changed my products from two different sites. This time I raised return request to Flipkart and after return approved from Flipkart also they are not coming to take back the product because the product have been changed by the courier company here. This is not acceptable and I will take legal action against Ekart.

I am sending the screenshot of msg received from Ekart purnea without receiving refund product which is already approved by Flipkart.

Ratan Kumar
Purnea (Bihar)

Wrong product delivered so Wrong product delivered so return and

I Received incorrect Items. Pls Get this Parcel and Refund My Amount. Order number BGSC1000410307.

Thanking you

RETURN OF THE PRODUCT

The product recieved is not correct neither the size nor the quantity
I only have tracking Id NMBC0019182165
No company name written nothing

Ekart logistics delivered wrong item

I want to return the product delivered today which is not accurate as showed. Please make the confirmation of return as soon as possible. I paid cash on delivery then mail me how can you return my money also.

Ekart logistics delivered wrong item

I want to return the product delivered today which is not accurate as showed. Please make the confirmation of return as soon as possible. I paid cash on delivery then mail me how can you return my money also.

Wrong Product I want immediately return

Hi sir I am order to the e kart shopping in three combo offer pants in 600 .so l like your offers to the purchase to that product.but today my order is coming to my location but order product is totally different.please help me sir

Wrong item

Wrong item reseve, my oder not 38 inch jense, dimeze and old product, reseve, not castember call reseve,

Wrong product received

Dear team,
I received a wrong product from Myntra & your executive picked & updated pick up failed in myntra app.As the product received is wrong so do the right revert on it.

Parcel deliver show but receive me

My tracking ID no FMPP1551967811
Not receive my parcel
Please solve my problem
My parcel nearest hub contact number please provide kar dijiye

Wrong product

Madharchod hmara paisa wapas kro

Wrong order

I recieved an order SPYC1000029395 on 13-01-23. It is a scam! The order is done old torn tshirt and i had to 1500 rs. I had ordered a kurti. Please initiate return and refund.

Wrong products

I received wrong products from the seller please refund my money plzz

not recived parcel

hello my order wspp279383139 my parcel is retuen kindly pls send my parcel

Return of item

I received parcel Ekart/SPYC1000014111 on 23/01/2023
I want to return it.
Please process for refund at the earliest

received parcel

received parcel Ekart/Olpc0003122312 on 10/03/23
I want to return it.
Please process for refund at the earliest

product is wrong

Instagram se product purchase kiya tha lekin jo oder kiya vo ni aya kuch or aya hai doer return kre mera .

Wrong product delivered so return and refund my money

I received the wrong product so have to return it and refund my money as soon as possible .
Order #6368
Courier : ekart
Website : thedesignersaree
Invoice no. #6368
Tracking ekart no. NMBC0017436463

Order Website : The designer Saree.com

I WANT RETURN MY PRODUCT

I WANT RETURN MY PRODUCT INCORRECT GOODS RECEIVED
today my order received

no EKART/SPY1000087644 COLLECTABLE AMOUNT RS.699 .00

INVOICE NO: 73165 DATED APRIL 5 2023 I ORDER SUPER STYLISH ZIPPER CARGO JEANS PARTY WEAR QTY.1 NO. BUT I RECEIVED 2 NO. PANTS THAT TOO WET MUDDY DAMAGED

JEANS PLEASE REFUND MY AMOUNT.

I WANT RETURN MY PRODUCT

I WANT RETURN MY PRODUCT INCORRECT GOODS RECEIVED
today my order received

no EKART/SPY1000087644 COLLECTABLE AMOUNT RS.699 .00

INVOICE NO: 73165 DATED APRIL 5 2023 I ORDER SUPER STYLISH ZIPPER CARGO JEANS PARTY WEAR QTY.1 NO. BUT I RECEIVED 2 NO. PANTS THAT TOO WET MUDDY DAMAGED

JEANS PLEASE REFUND MY AMOUNT.

I got defect order refund my money

I need my money with in 24hrs other wise I am gonna file complain against you

Wrong order received

Hi Sir,

I Received incorrect Items. Pls Get this Parcel and Refund My Amount. Order number OIPC0002653309.

Thanking you

My product is various size

My product is various size please retern

Wrong product

I have ordered tshirts,but i got ladies dresses which is old and damaged! I don't need this product! I want my money back

Refund

Dear sir
I have ordered 3 denim shirt. But i received only 2 shirt,which are not denim shirt. That also very old used items. Pls get this parcel and refund my amount
Thanking you

I had double payment with the

I had double payment with the delivery agent. I ordered from the myntra.i complained in myntra for the refund but they are unable to trace the double payment. I want my money back.

Wrong Product

Hi Sir,

Last Week I Ordered T-Shirt via Instagram Ads. But I Received Only Ladies Kurties that also Very Old Used Items. Pls Get this Parcel and Refund My Amount.

Thanking you

Received wrong profuct

I have ordered Latex Fancy Design Super Thick Cashmere Wool Leggings-S/ Black Rs. 899/- offer Buy 1 Get 1 free by Germanglassz [at] shopify [dot] com to our Instagram
But received the wrong products 3 bra by Nimbuspost Courier track no. NMBC0016732517
Order invoice no. - #6557
I have not received any mail Or massage regarding this.

Please solve the issue

Mane pent

My is not enough that why I will change my product

Wrong Product

Hi Sir,

Last Week I Ordered T-Shirt via Instagram Ads. But I Received Only Ladies Kurties that also Very Old Used Items. Pls Get this Parcel and Refund My Amount.

Thanking you

Ist come diffrent item I want

Ist come diffrent item I want the my item

Product not delivery but show delivered

Hi,

My order was not delivered as I was not available when delivery boy came.So I shared my OTP and told him to deliver my product at my neighbour house .But no order is delivered there, and when I returned from office I try to call him back but he is not reachable.

Can I please get the delivery boy number so that I can ask him where he delivered my product before taking any action.

Below are the details of the order:
Order ID - FMPP1480886971

Please help.

Same thing happened with me

Same thing happened with me in New Delhi. Please contact me on kishor [dot] amit [at] yahoo [dot] in so that we can raise complaint together if you are also from New Delhi.

Refund my amount

Dear sir
I have ordered t shirt. But i received only ladies kurties that also very old used items. Pls get this parcel and refund my amount
Thanking you

Product change

Product change

refund

Dear sir
I have ordered t shirt. But i received only ladies kurties that also very old used items. Pls get this parcel and refund my amount
Thanking you

Boat Airbuds complain

I have ordered boatairbud 20 hours playback. But I received damaged product Screcheble product that also used very old product. Please get this product and refund my account.
Thanku.

My product very bed

My product very bed

product not delivered

Hi,

My order was not delivered as I was not available when delivery boy came.So I shared my OTP and told him to deliver my product at my neighbour house .But no order is delivered there, and when I returned from office I try to call him back but he is not reachable.

Can I please get the delivery boy number so that I can ask him where he delivered my product before taking any action.

Below are the details of the order:
Order ID - FMPP1438834394

Please help.

Return package

My order is very bade and item is wrong please return your package and refund my money

Product change

Product change kar diya aapane Jo dikhaya tha vah product Nahin Hai

About the product

I received a wrong item please return the product.

Very bad

My order is very bade and item is wrong please return your package and refund my money FIXC0000191107

Your deliveey boy pinno 135

Your deliveey boy pinno 135 delivery wrong product to me and taken a full amount of my product. After all this mishap he declined to pick up my call

Not delivered my courier

Ekart not delivered my product FMPC2286772258 very pathetic service kindly check this issue urgently

Ekart

Ekart not delivered my product FMPC2925409xxx very pathetic service kindly check this issue urgently

Why my order is not delivered to me

I order my three items from Be Authentic from last 11 days ago
Firstly when I track my order it’s shown 2-3 days parcel move from dwarka to bimnoli bimnoli to dwarka when I complained it’s move to Ludhiana to Samrala hub after this I received call from EKart service that share ur OTP and ur order received to u in evening I said it firstly u received my order then I share OTP after 1 hours when I tracking my order I shown customer rejected how it is possible when nobody reached to my home to deliver it then how I reject it
So pothentic service
My Order ID is : BAO250
Tracking ID is : WSPP2792779012
Please help me

I order my laptop it has reached jhajjar on 16 oct but still not

I ordered Dell laptop on 11 oct nd it reached jhajjar on 16 oct but still it is not reached my nearest hub the delivery date was 17 oct but it delay and new date 20oct but today is 24 oct nd the product is not reached my nearest hub tracking number "FMPP1389076146"

ITem not delivered

the service of Ekart is very bad they don't want to deliver any item.

Redmi 10 mobile

Till not received my ordered redmi 10 mobilmobile FMPC2247994406, ordered last 14th of oct deliverey date is 18th now hosur hub this product... Send me ordered mobile urgently

Smart watch

Mere ordar 2 bar muje bina puche hi kensal kar diya ekart or Flipkart Dono Ki Bhi sarvice Bilkul Bhi Achi Nahi He Asi side se kuch bhi nahi Kharidna chahiye Bekar Sarvice he inke Dilevery Boy bhi bahut jada Bhav khate he yeh kisi ka bhi parsal time par nahi dete or apne aap kensal kar dete he

Or aaj mera parsal aane wala tha par abhi tak nahi aaya

Delivery date extended

We had ordered some curtains from Pepperfry on 13th Oct and original delivery date was 19th Oct. We had ordered in well advance so that will get an replace them before Diwali.
When I am tracking my order today then is showing parcel has dispatched to Hyd as on 17th Oct and estimated delivery date is 25th Oct...

I would like to know why the estimate delivery date is showing 25th Oct though the item should be deliver by today.... how come they can extend the delivery date?

Earlier we can understand when there was pandemic due to Corona virus but now everything is normal then what the problem they have?

Please call me @xxxxxx1511

Item not received

Hi Team,

Please can you deliver this item (KRTC8045156440) today or share the hub address so i pick it from there?

As it reached to my nearest hub but not delivered yet after 7 days from the date of deliver.

Early deliver request

please provide me my parcel today late night if possible
otherwise tomorrow morning
my ekart no is FMPP1381476125
contact no. xxxxx36922

Cheeting

Hello team
I ordered grocery from Flipkart. And without delivered to me. I received a massage of successful delivery. While I was not at home. And the pin of delivery boy is 164

Mobile phone

Phone 2 bar delay Kar Diya dilivery Nahi dena to mna Kar dijiye pagal to na bnao

Out for delivery but no response from your side

The Flipkart delivery agent is not answering the call very time I call him my order is already 2 days late I'm not receiving any call and also I'm not able to get the status of the package

Very bad experience. Mere

Very bad experience. Mere order ko 15 din ho gye h ekart ke pas abhi tk mujhe mera order receive ni hua. Track kiya pehle Dwarka dikhaya n ab dikha rha hai bimnoli Maharashtra ke pas abe chutiya ho kya tum log. Saala inka puri website pr number galat koi number nahi mil rha fraud kr rhe h Bhenchod chutiya ke bche. Mere paise return kro saale scammers. Ek number ki 3rd class logistics services.

Item not delivered

Hi Team,

Please can you deliver this item (FMPP1347559312)today or share the hub address so i can pick it from there?

As it reached to my nearest hub but not delivered yet after 7 days from the date of delivery.

Thanks
Anil

Item not delivered

Order id 3397769 and order id 3368281 both are not delivered but I had done online payment.Since few days I have been tried to connect with ekart but in Google given number of ekart does not exist.As soon as possible deliver my product.

Dilevery delay 10 days

My order id is FMPP1346893806 Was not dilevery past 10 day. Check status on ecart show costomer not reply.

Now ur order is received to

Now ur order is received to u
Can u plz send me any customer care number
Because courier service ton koi reply nhi kr rhi

Delivery issue with Ekart

Hi Team,

This is the 2nd time when i am facing the same issue with E-kart delivery.

I have 2 ordered which was expected to deliver on 4th- October. These both product are coming from my same Nearest HUB Location- Saharanpur.

One of them (Mobile Case) is delivered on 4th Itself however the 2nd one (Mobile Phone) delivery is getting delayed stating Address Out of Delivery.

I am very surprised the way E-KART works. The worst customer experience i have ever seen.

Hope you will take this as a suggestion & will improve the way of working.

Regards,
Arun

Product

Sir mera product kb tk dileverd hoga kuch bta sakte h 4 din se complain kr reha hu aaj b kiya pr koi kuch response nahi de reha 4 days let delevery kaise chalege

Order automatically cancelled

I have not cancelled my order *The Sleep Company SmartGRID Orthopedic 78x66 6 inch Queen High Density (HD) Foam Mattress
Queen, White,Grey*

But suddenly It shows the order at 2:50 AM Ekart Facility Himmatnagar and 2:52 AM it cancelled!!

I am able to collect my order from there so please help me to get my order!!

Regarding delivery

My order HP core i3 FMPP1359955315.... Oredred on 26 Sept 2022 and delivery date is 1 Oct 2022 today is 4 Oct 2022 not delivered yet may I know why this is going to be late and when will be delivered

Ekart delivery boys are unprofessional

The ekart service is pathetic.
The delivery boys hired by ekart are totally lazy and don't want to make any efforts to find the address even of a prime location. They lie that they call the customers but that is all a lie.
My order was supposed to be delivered today to me but the delivery executive dint bother to find the address and went away just like that.
Now the status of the order is falsely shown as failed delivery attempt and no response from customer.
This is all a lie.
I want my order asap.

NOT DELIEVERED

MERA PARCEL AAJ DELIEVERD HONE KO THA BUT ABHI TAK KOI UPDATE NAHI HAI .

PLEASE MERA PARCEL DELIEVERD KARBA DO.

My all orders cancelled through delivery person

Very bad service Flipkart ekart logistic,
Courier person refused door step delivery and cancelled my all orders, Flipkart customer support team not helping
Please help

It s shown that my product

It s shown that my product will deliver on 1 oct 2022.but it is not currently available to track from 25 th October the product is in agra.product tracking Id is FMPP1343541186

Delivery boy not better service & speak

Ekart ke delivery boy ko bat karne ka tarika nai hai or uper se bol rahe Mera complete kardo mera proper address hone ke bad bhi anadr courier delivery karne nai aaya reason de raha hai meri gadi nai aati hai me bhi nai aavunga Unicorn Pencil Box... with tracking ID FMPC2181310200 from flipkart.com or delivery boy pradeep khute proper address pe available nai the...my location Kamal talav Malad West Mumbai 400095 ekart not better service

Complaint against the courier service

Very bad service
I need my money

Why Is my pickup Not Done?

Dear Sir/Madam,
My Pickup had not done since five days. And courier Partner is Ekart Logistics. Earlier too our ekart used to pickup but they don't have a pickup show. If pickup did not complete, our order will be cancelled. So, I requested you to my pickup is completely done as soon as possible.
Thank You.

Complaint against the courier service

Ekart courier service very bad.. I didn't get my product and refund. They are still keeping my item with them..they are not sending back to the seller.. Once they return back to them only i will get my refund. Due to incorrect phone number they rejected my order.. Very bad and worst service

Watch and airport

Given a fake product

Missing product

FMPP1353730467 traking I'd
Mera parshal delevered ho gaya or mujhe diya nahi gaya

Order not delever on time

My Order ID: Trimulgherry Hub

Not delivered at

Order not delivered

Sir my parcel is not delivered in my address please my parcel deliver on 5/10/2022 my order number is FMPP1360124745

Worst service

I ordered on 18/9/22, and expected date for delivery is 26/9/22, but there is no response and while tracking display shows that delivery fails...

And there is no customer care number also properly very worst service I have never seen.

WSPC1055846996 kindly track this and request to handover

Unsatisfied services from ekart

Hi Team,

Very irresponsible services recieved by Ekart so far, since ordered the product on the 20th sep and was suppose to get delivered by 23th sep and then it is delayed and now its 26th sep where we have not received yet and there is no response from you guys.

Please check the tracking id and let me know as soon as possible.

I can also pick the product from where ever its possible close by.

Tracking id - FMPP1341464142

Teacking id - FMPP1341521450

Kind Regards
Sahiba

Order not delivered and delivery boy not call me

Mera order ka nahi outfor delivery ka message aya or nahi delivery boy se koi call aya mera order cancel kar diya gya...ye kya chal raha hai

An item ordered is missing

The delivery boy didn't care