Ekart Logistics Customer Care

Support For

Contact

  • Go to official website, Know More option is given in center, click on the link and find more details.

Track Order

  • Go to official website, Track Order option is given in top most corner, click on the link and enter your shipment No.

Frequently Asked Qusetions

Offices Address

Sr No. Office Name Address
1 Registerd Office Tower 5(A,B,C), Embassy Tech Village,
Bengaluru, Karnataka - 560103
2 Corporate Office Buildings Alyssa, Begonia And Clover,
Embassy Tech Village, Outer Ring Road,
Devarabeesanahalli Village, Bengaluru KA 560103

Social Sites

Comments

Delivery boys attitude was not good

Delivery boys attitude and behave not good.they shouting and using bad words etc

I received wrong product

I had ordered DJI mini drone and today I got received wrong product. I am trying to connect with them but it is not going to happen

WORST AND BAD SERVICES

ECART LOGISTICS VERY BAD SERVICE DELIVERY MAN ARE NOT RESPOND , MY DELIVERY ITEM TILL NOT RECD... GET ME REFUND ASAP. I THINK MY PRODUCT ARE YOUR DELIVERY STAFF KEEPING AND DIFF. ITEM DELIVERED OTHER PERSON PLS GET ME MY REFUND ASAP

missing packge

two day before i get call for my order, which i placed from myntra. , they gave the otp for my two order but delivery agent just gave me only one product, when i ask me about my second product then he told me that i don't have the 2nd product. But when i check my 2nd order status then its marked as delivered. How is it possible, i thought is ekart delivery agent fault. I want explanation

Fake order recieve

I received parcel by e kart but on bill does not any shipping address and company name where I purchase.payment 1674 rupees done to e kart by phone pay. And product is fake.they know that this product is fake distribution cetre of nashik sidco why your company chitted people me

Irresponsible delivery service

Delivery agent at Anchal, kollam dist.
I had an order and supposed to be delivered on 6th Nov. Delivery agent called and I happened tobe out of station. So i requested to deliver afternoon or next day or I will collect from their office. He said share to OTP from ekart and i shared. The bloody agent have initiated order cancellation from his side and OTP was for that. What a stupid attitude that if i am unavailable to collect the parcel in the very moment they calls, then order is cancelled
Such stupid attitude is extremely unprofessional

I ordered new dress for 2

I ordered new dress for 2 pair combo-4XL for 699 rupees per instead of it I get a very poor quality of saree so please replace my order or refund my money back as soon as possible.

Ekart Degana fraudly CHARGED RS981 for exchange of phone......

Manager of EKART DEGANA stated rupess 2600 for exchange of phone but in invoice i found it 3600
Charged Rs981 without any reason
Just the fraud he had done......

Still my product is not

Still my product is not delivered the parcel has reached 2 days ago to bangalore but you guys are changing the parcel in bangalore itself only 5 time.

I know because of sale ekart has hired less delivery boy so delivering in happenings late

Parcel not received, delivery executive not picking call

They said they'll deliver me on 28th Oct, one week has passed,neither the deliver executive is picking call, nor I have received the parcel yet. Always saying that parcel has reached your city it will be delivered today ( this thing has been said 5 times) . Now when I am calling them ,they're asking me for mobile.no and pin (the PIN which is to be entered as per given in message) but saying it is not working. What to do???

unordered delivery

i didnt order anything but i got a call saying delivery and then asked me for cancellation otp ..... what is this i dont understand

Fake

Hi all,
These are fake all people stating they are from Ekart but I have visited their hub and they mentioned this a fake website and the number these fake people have updated on this fake website is trying toh wipe customer's bank account, they will ask you to activate the order and will ask you to pay 5rs, please don't call any number because there is no direct number to call Ekart as per the update from Ekart hub manager, please don't feed these scamsters

My order has been rejected

My order has been rejected that I have ordered a shoes that from aspire collection but they said the order has been dispatched to [EKART] that I have track my order but the date has been maximum 10 days to deliver my product,that today I have seen that my product has been rejected

Delivery not received every day getting msg reschedule msg

I have ordered one product from amazehive site.this product delivery schedule with ekart.from 20 Oct getting alert for delivery but not received. I tracked that order from ekart site earlier it was showing not delivered due operational issues. After again tracking this now it's showing undelivered due to customer doesn't response.I don't what problem of these guys.
Such pathetic service.this my second incident happened with ekart.
One more happened with me in last year I have ordered glare from Myntra and returned that glare but they haven't marked as return.myntra people also confirm that it is not received.

i oredered one protuct but he

i oredered one protuct but he gives an the another product thats not worth of the money

Not getting delivery on time

To the worst delivery partner with Flipkart. Delivery agent number is switched off and Flipkart doesn't have any of their details or tracking. Worst experience with ekart and flipkart

Trying to connect with ekart

Trying to connect with ekart but ur mobile no.is switched off.

Parcel not deliverd

my parcel not delivered yet ..why and the delivery agent did not pick up my calls.

Worst service by ekart and

Worst service by ekart and flipkart

Flipkart is showing your shipment is out of delivery from 25th, today is 28th and I haven’t received my parcel on till date. Also not able to track my parcel.

Pethetic service

Since 3 days my courier is out for delivery. And the worst thing is the delivery boy is not picking up my call from last 3 days.

I don’t know why Flipkart is entertaining this kind of pethetic courier partner…

NOT Dilevery my product

Why Not delivered my product you are didn't contact or didn't delivered my product without contacting me why you dilivery boy said didn't respond i have didn't receive any call or message by your dilivery boy so just fault of your

courier partner issue

24/10/2024

i was orderd a product from flipkart on 19/10/24
delivery date 22 tuesday , didn’t get till today 24 thursday
courier person didn’t take my call , sometime he was on another call , sometime he was reject my call after sometime a message recived from EKART Order Rejected: MOTUL 4T Plus with tracking ID FMPC4 1 8 2 0 0 5 4 6 1 was not accepted during delivery by Ekart. For reattempt

I receive a wrong product

I recive wrong product and I want refund of it

Worst of the worst delivery service.

I have not received my product. But the status shows that it has been delivered. There is no complaint no of the ekart logistics. What to do now??? My tracking number is FFMP2624152484

Pathetic service

I have ordered Electric iron box and they assured delivery by 22nd but while ordering I did select it as 21st October and product was out for delivery. The delivery boy called me by evening twice and it was a spam number. I didn't receive the call and then tried calling the same number present on the app. There was no response from delivery agent. And then he has marked it as unsuccessful delivery within just 7 mins. But he didn't answer the calls. On the app it shows that parcel will reach me by 11 pn today. It is a prepaid order and such a careless behaviour by Flipkart and also ekart. I have contacted Flipkart and ekart say for 100 times today. But they don't bother about it. And also any how I was able to get in touch with that delivery boy he assured me that parcel will reach me today but then after calling for xxx times no answer. Very unprofessional behaviour!
Won't use Flipkart henceforth.

Damaged item returning

Delivery boy is not updated after pickup item he had repite the meny time and he was not expelen the exact problem

Product delivery delayed

Product is just being sent to random hubs, the product was in the nearest hub today morning and now it is sent somewhere else.
From 6 hours it hasnt been updated nor tried to be delivered. Always face problems while getting deliveries from ekart

Worst ever courier service

There's a replacement pick up that has been rescheduling from past one week!! No response from the agent snd flipkart shouldn't deliver its products through this inefficient ekart!!

Ekart pick up boy not coming for parcel pick up

Mere paas 14/10/2024 se pickup boy nhi aa rha. Mere 4 parcel pending handover me rkhe hai

Material not delivered

i ordered some material and the delivery date is 16/10/2024 but not delivered and the delivery is rescheduled but it reached to nearest hub 2 days back daily I'm getting sms out for delivery and not delivered today please make it deliver fast its urgent.

Return order

Product customer ko pasand nahi hai wrong colour, wrong item, inside send, dull fabric texture

Parcel stolen by delivery agent

My parcel number : FMPP2635360299 was not delivered. The delivery agent called me to get OTP but did not deliver the package.
Is there any action on such people who by nature are scammers and are part of your organisation? Will no action be taken against them?

Fake Delevery Status

Didn't even Delevery my item but they changed the status as delivered on 18th Sep, today 15th sep i have raised so many complaints but no use no solution given to me till now

Parcel yet not recieved

My parcel No FMPP2614093326 is roaming at bengalore from ganganagar hub to motherhub but not delivered yet and No call has been recieved from ekart.It is a worse service provider. Please done it hurry

this shipment is delay

My order FMPP2596440911 very long delay. Third class services.

Cancelled without information

Why cancelled without any information... eKart is making lots of loss to Flipkart
Order no. Of Flipkart -FMPP2612100605

Any body alive there ?

DELIVERY DELAYED

EPSP2467063909 i ordered a braslate it reached to nearest hub 2 days back daily I'm getting sms out for delivery and not delivered today we will deliver it in next day please make it deliver fast its urgently

Worst Delivery service

Order was showing out for delivery on 6th and today it is 9th still I did not received the order went to hub they are not at all responsive and the delivery agent picked the call and told will deliver today from last 3 days

Parcel not receive yet

Flipkart gives me 2 dates but not delivered my products it's so frustrating
FMPP2596871909
Very disappointed with ekart services

worst courier service

since 4 days they are rescheduling delivery. yet not received my courier

Not Better Service

The courier Boy response to bed and he is not come on given address. And saying to come me our location, and body language to bad. And told me he will not deliver courier. That result since 2 days they are rescheduling delivery. yet not received my courier. And not pic the call

No delivery attempts made

To the worst delivery partner with Flipkart. Delivery agent number is switched off and Flipkart doesn't have any of their details or tracking. Worst experience with ekart and flipkart

MY ORDER NOT OUT FOR DELIVERY

VERY BAD SERVICES

Undeliver parcel

Mera parcel deliver nahin hua lekin login mein bata raha hai ki mera parcel deliver ho chuka hai mujhe Mera parcel nahin mila isliye main complaint de raha hun

Undelivered courier

Flipkart and ekart dono hi irresponsible service dete h. Mne subah se courier lene k liye duty se off kiya. Kai call ki delivery boy ki pr koi jwab nhi diya or ek bar 4 bje or dusra abhi 7:19 pr khud hi courier undeliverable dikha diya

Package not delivered yet

Its been in same state for 2 days, no update on the package FMPP2578238419

Wrong material received

I ordered a set of 4 linen shirts for the total amount of 999 (COD) from the website street fusion but you have delivered me a local blue JEANS of very cheap quality won’t be a worth of 299 rupees is this how you treat a customer who believes
and place a order .

I need a refund immidiately or else will file complaint against the website and delivery partner ekart legally.

Wrong metrial received

I ordered a set of 4 linen shirts for the total amount of 599 (COD) from the website 6 bra combo but you have delivered me a local bra of very cheap quality won’t be a worth of 300 rupees is this how you treat a customer who believes
and place a order .

I need a refund immidiately or else will file complaint against the website and delivery partner ekart legally.

delivery and cancelation

My order was received at my nearest hub on 27/09/24 at midnight but in the morning they were not out for delivery and now it's 29/09/24 they are still not out for delivery. I think they will cancel it on their own if it happens. That is horrifying for me. In eKart if you have any dignity, then do FPO25-68571-342 for my order number

Delivery Boy not responding

Today I have received massage from your side with delivery boy number and I am trying from morning for connecting but delivery boy not picking my call and not calling since morning........................

There is replacement product issue otherwise i am not interested for call..............
i am also massaging to flipkart this kind of happning,,,,,,, why providing mobile number of pickers..... if you have no time for receiving call and back call.......???????????????????????

Third party return parcel but not clear my refund

I had ordered nike shoe through third party. My parcel delivered by ekart and I have pay to ekart delivery boy. I have cancelled my product and return. Parcel picked up has done but refund is not getting. I have tried to contact ekart but not successful.please help me

Please give me my delivery pack

FMPC4045524942 i ordered a jeans it reached to nearest hub 4 days back daily I'm getting sms out for delivery and not delivered today we wwill deliver it in next day please make it deliver fast its urgent

Fake oil recieved from ekart

We ordered original adivasi hair oil . But we recieved fake oil . It also don't have any contact details . Spoken with ekart delivery executive . He is saying product is delivered . Can't take return this product.
Ekart completely making fools to the customer

I got a parcel today and

I got a parcel today and there is a material which I have not ordered. My servant gave 600 as the parcel showed COD for 600, pls need your help to solve this problem and return my money back. Thanks.

Delivery canceled since call was not picked up

No one came to delivery the parcel and it was mentioned as undelivered absolutely rubbish service and rude behavior of the delivery guy on call

am waiting for shipment but your people rejected .

am waiting for shipment but your people rejected i don't that delivery person call to me he ask share the code mean time am say am in my same location only you come and collect , he did not come but i got massage your shipment is rejected , my tracking id GLAC0005860194 , now also am ready to received.

No delivery attempt was made

 I ordered a jacket from myntra and it was out for delivery, but in the in evening it was marked undelivered without any delivery attempt, same thing happened the next day as well.

This happened for the second time with me where i had to cancel my order. 

Absolutely disappointing services.
Thinking of other peoples time and money as a joke.

Incorrect parcel received

Hi , On September 2nd I ordered a set of 4 linen shirts for the total amount of 999 (COD) from the website street fusion but on 7th September you have delivered me a local single blue color pant of very cheap quality won’t be a worth of 100 rupees is this how you treat a customer who believes
and place a order .

I need a refund immidiately or else will file complaint against the website and delivery partner ekart legally.

Parcel not received till date 09 Sep 24

I have never seen anyone so unprofessional. The franchise Near Hub person from EKART mishaved and abused . I dont understand how you keep such unprofessional staff who have no proper training.. the way he insulted and spoke it is completely unacceptable
tracking ID FMPC4014896292

Incorrect parcel received

I ordered 3 cargo pants but i received kids jeans. Pls take the parcel and return my money.

Received wrong product

I have ordered 2 cargo pants , and received two kids jeans , my money is wasted , take it back or I will go to consumer corte

Material not delivered on time and then cancelled

I ordered mobile phone and is expected to deliver in 3 days, but got delayed by next 4 days and then they finally cancelled without any intimation. In updates section they have mentioned that I have requested to reschedule the order date, but they have not contacted me single time for delivery.

ORDER NOT DELIVERED

I had ordered Drill Free ID GLAC0006647930 more than 1 month ago. Till now not received.
Everyday I receive a message stating tracking ID GLAC0006647930, could not be delivered.
It is disgusting and utmost disservice on the part of ekart.

Misbehaviour of Delivery boys

I have never seen anyone so unprofessional. I had a return of parcel from zara . The delivery boy from EKART mishaved and abused . I dont understand how you keep such unprofessional staff who have no proper training.. the way he insulted and spoke it is completely unacceptable

Non delivery of product giving false reasons

Refer my Order

Tracking ID: FMPC xxxxx05227
Expected on: Tuesday 27 August 2024

Monday 26 August Vadodara Dispatched to AjwaHub_BDQ
Friday 30 August Vadodara Marked RTO: ORDER_REJECT

Why was this not delivered? I did not reject any order supply and no Telecalls were received. How can ekart take any such decision for an important delivery expected for an inauguration? Can I get it again?

Robin Uthup

Dilevery issue

My order reached dilevery branch yesterday 10:38am but still not out for dilevery...

Order not received

I have not recived no one has called and delivery boy it'self cancelled the order
It on paid order.

damaged order

I want to return my order because it was damaged and it is not so good

Floor cleaning squeeze mop

I ordered this product last week and sub sequently received yesterday evening around 6.00 pm and paid RS. 999/-.

I am not happy with the quality of this product, so i am returning it.

Please arrange to collect it immediately.

Thanks..

Athreya N

Delivery Delay

I have booked one consignment of 07.08.2024(XXXX983),but as on date the delivery is and mentioned in web site is expected delivey is 12.08.2024 (this comment is on 19.08.2024).

Wrong package deliver

You diliver the wrong package.and your representative behaviour is not good.pleasa return my money otherwise I complaint against ekart ghaziabad Govindpuram

Wrong package deliver

You diliver the wrong package.and your representative behaviour is not good.pleasa return my money otherwise I complaint against ekart ghaziabad Govindpuram

My God, I ordered tracksuit

My God, I ordered tracksuit for men with 34 size, they delivered kids wear. You please take that product back. Return my money.

RETURNING OF ITEMS WITHOUT DELIVERY TO ME.

Sir, I have ordered one item from Flipkart tracking ID FMPC3929978252 and it was supposed to delivered on 5 Aug 24 but one of the your branch has not delivered me that item and at last they have cancelled my Being a customer I have faced to much problems with this order.

This office adress is Shop no 7 to 12 saudrya 444 vasna hadmatiya sargasan gandhinagar. After calling them they have not given me any solution.Their behaviour waa not good ..

delivery not in time

delivery not in time 07/10/2024 but not received till today
by ekart Vinay nagar gwalior FMPP******8511

Parcel not deliverd by you on time

We are filing our complaint against you in writing in the Central and State Consumer Forum that you did not deliver our parcel to us on the due date and you have put a wrong update on your tracking site that you could not give us our parcel because we did not give you any reply, your information is completely wrong because till today dated 05/08/2024 no one came from your place to deliver our parcel nor did the delivery boy call us in this regard.
Our Order No. 1122023 & Parcel Tracking Id : SHTC0000204300

Parcel not deliverd by you on time

We are filing our complaint against you in writing in the Central and State Consumer Forum that you did not deliver our parcel to us on the due date and you have put a wrong update on your tracking site that you could not give us our parcel because we did not give you any reply, your information is completely wrong because till today dated 05/08/2024 no one came from your place to deliver our parcel nor did the delivery boy call us in this regard.

order cancelled by the delivery agent without consent consent

My flipkart order dated 23rd Jul 2024 which was out for delivery on 25th has been cancelled by delivery agent without consent of customer. I have the audio record as evidence. ORDER ID- 0D331861224236216200 Amritsar Punjab

Non delivery of order

Tracking ID: FMPC xxxxx05227
Expected on: Tuesday 27 August 2024

Monday 26 August Vadodara Dispatched to AjwaHub_BDQ
Friday 30 August Vadodara Marked RTO: ORDER_REJECT

Why was this not delivered? I did not reject any order supply and no Telecalls were received. How can ekart take any such decision for an important delivery expected for an inauguration? Can I get it again?

Robin Uthup

Chage address oder delevery

Sir address se 5 km distence hai lz arrenge may oder sir plz number or address galti dal gaya hai sir
May adress Nabinagar Aurangabad Bihar pin 824301
Oder id FMPC3905016482

Incomplete delivery

I have not received my product in full quantity from ekart srirampur brunch Kolkata. I lodged a complain in Flipkart also. I was paid in full by UPI in advance. I got the msg from pending delivery from ekart logistics. Now I want to talk or reached the customer service but not responding yet.please guide us properly or I will logdege a complain with complete proff in consumer forams. Reply me immediately by mail

Products Not Received

Dear sir your Executive Taken OTP but Products Not Given please Share Delivery Boy Contact Number

This is Worst Service This 2nd Time Experience
Order Details attached

Ekart Update: OTP 034585 for your
shipment Changers Floral Double Mink... with tracking id FMPP2425118009. Please share with Wishmaster for delivery of the shipment.

Complain about delivery person

My tracking ID is FMPP2426538580 andy delivery date is 12 July but delivery person reschedule the date and not delivered my product since last 4 days I am waiting for my order please take action about delivery person

Regarding the agent

I had to pay 575 and by mistake I paid 785. The Agent from Ekart (myntra) didn't tell me that I am paying him extra 200/-. Such a fraudsters around. Ekart should not be trusted anymore.
Highly disappointed.

Didn't received the parcel

I got call from delivery guy and i was not available at that time. I told him to give the parcel at the shop near my residence. He agreed and i shared the OTP. Now shopkeeper don't have the parcel and it is showing delivered on website.
Can you provide the delivery guys no so that i can confirm to whom he has given the parcel?

Ate delivery

I had ordered my product 2 weeks before and till now it is not delivered.
I needed the product by 2nd July because my girlfriend's birthday is on that day but it's tooo late and I am not expecting it to come now
It's a total waste.
Ekart can't deliver anything on time .
It's waste.
Rubbish and garbaged company.

Delivery is getting delay multiple times

I ordered school shoes from school application (LHLP2460021xxx) and received message from Ekart that it will be delivered on 21st Jun 2024, then due to some reason it get delayed and showed 27th June 2024, again it got delayed and received message that it will be delivered 20th June 2024. I received call from delivery person and he denied to come to my location and said that they cannot serve this location, though I have received school uniform at the same location and it was delivered by ekart few days ago. This is very frustrating and very very bad service by ekart logistic.

My tracking id

My tracking id ANLP1719xxx957 .
I try many times for tracking my shipment in ekart logestic .but didn't track my id. How can track my shipment?

Complaint about delivery boy

Complaint about delivery boy "He charge extra more than parcel price from my innocent mom and behave rudely" Because of my absence am not able to take charge but now am complaining. As costomer request you to take action

Too much poor service

Not received order

I have got a call from your corrier boy that my parcel is already reached at Nandurbar but... Still i have not received my parcel. Pl do the needful