Ekart Logistics Customer Care

Support For

Contact

  • Go to official website, Know More option is given in center, click on the link and find more details.

Track Order

  • Go to official website, Track Order option is given in top most corner, click on the link and enter your shipment No.

Frequently Asked Qusetions

Offices Address

Sr No. Office Name Address
1 Registerd Office Tower 5(A,B,C), Embassy Tech Village,
Bengaluru, Karnataka - 560103
2 Corporate Office Buildings Alyssa, Begonia And Clover,
Embassy Tech Village, Outer Ring Road,
Devarabeesanahalli Village, Bengaluru KA 560103

Social Sites

Comments

Parcel not receive yet

Flipkart gives me 2 dates but not delivered my products it's so frustrating
FMPP2596871909
Very disappointed with ekart services

worst courier service

since 4 days they are rescheduling delivery. yet not received my courier

No delivery attempts made

To the worst delivery partner with Flipkart. Delivery agent number is switched off and Flipkart doesn't have any of their details or tracking. Worst experience with ekart and flipkart

MY ORDER NOT OUT FOR DELIVERY

VERY BAD SERVICES

Undelivered courier

Flipkart and ekart dono hi irresponsible service dete h. Mne subah se courier lene k liye duty se off kiya. Kai call ki delivery boy ki pr koi jwab nhi diya or ek bar 4 bje or dusra abhi 7:19 pr khud hi courier undeliverable dikha diya

Package not delivered yet

Its been in same state for 2 days, no update on the package FMPP2578238419

Wrong material received

I ordered a set of 4 linen shirts for the total amount of 999 (COD) from the website street fusion but you have delivered me a local blue JEANS of very cheap quality won’t be a worth of 299 rupees is this how you treat a customer who believes
and place a order .

I need a refund immidiately or else will file complaint against the website and delivery partner ekart legally.

delivery and cancelation

My order was received at my nearest hub on 27/09/24 at midnight but in the morning they were not out for delivery and now it's 29/09/24 they are still not out for delivery. I think they will cancel it on their own if it happens. That is horrifying for me. In eKart if you have any dignity, then do FPO25-68571-342 for my order number

Delivery Boy not responding

Today I have received massage from your side with delivery boy number and I am trying from morning for connecting but delivery boy not picking my call and not calling since morning........................

There is replacement product issue otherwise i am not interested for call..............
i am also massaging to flipkart this kind of happning,,,,,,, why providing mobile number of pickers..... if you have no time for receiving call and back call.......???????????????????????

Third party return parcel but not clear my refund

I had ordered nike shoe through third party. My parcel delivered by ekart and I have pay to ekart delivery boy. I have cancelled my product and return. Parcel picked up has done but refund is not getting. I have tried to contact ekart but not successful.please help me

Please give me my delivery pack

FMPC4045524942 i ordered a jeans it reached to nearest hub 4 days back daily I'm getting sms out for delivery and not delivered today we wwill deliver it in next day please make it deliver fast its urgent

Fake oil recieved from ekart

We ordered original adivasi hair oil . But we recieved fake oil . It also don't have any contact details . Spoken with ekart delivery executive . He is saying product is delivered . Can't take return this product.
Ekart completely making fools to the customer

I got a parcel today and

I got a parcel today and there is a material which I have not ordered. My servant gave 600 as the parcel showed COD for 600, pls need your help to solve this problem and return my money back. Thanks.

Delivery canceled since call was not picked up

No one came to delivery the parcel and it was mentioned as undelivered absolutely rubbish service and rude behavior of the delivery guy on call

am waiting for shipment but your people rejected .

am waiting for shipment but your people rejected i don't that delivery person call to me he ask share the code mean time am say am in my same location only you come and collect , he did not come but i got massage your shipment is rejected , my tracking id GLAC0005860194 , now also am ready to received.

No delivery attempt was made

 I ordered a jacket from myntra and it was out for delivery, but in the in evening it was marked undelivered without any delivery attempt, same thing happened the next day as well.

This happened for the second time with me where i had to cancel my order. 

Absolutely disappointing services.
Thinking of other peoples time and money as a joke.

Incorrect parcel received

Hi , On September 2nd I ordered a set of 4 linen shirts for the total amount of 999 (COD) from the website street fusion but on 7th September you have delivered me a local single blue color pant of very cheap quality won’t be a worth of 100 rupees is this how you treat a customer who believes
and place a order .

I need a refund immidiately or else will file complaint against the website and delivery partner ekart legally.

Parcel not received till date 09 Sep 24

I have never seen anyone so unprofessional. The franchise Near Hub person from EKART mishaved and abused . I dont understand how you keep such unprofessional staff who have no proper training.. the way he insulted and spoke it is completely unacceptable
tracking ID FMPC4014896292

Incorrect parcel received

I ordered 3 cargo pants but i received kids jeans. Pls take the parcel and return my money.

Received wrong product

I have ordered 2 cargo pants , and received two kids jeans , my money is wasted , take it back or I will go to consumer corte

Material not delivered on time and then cancelled

I ordered mobile phone and is expected to deliver in 3 days, but got delayed by next 4 days and then they finally cancelled without any intimation. In updates section they have mentioned that I have requested to reschedule the order date, but they have not contacted me single time for delivery.

ORDER NOT DELIVERED

I had ordered Drill Free ID GLAC0006647930 more than 1 month ago. Till now not received.
Everyday I receive a message stating tracking ID GLAC0006647930, could not be delivered.
It is disgusting and utmost disservice on the part of ekart.

Misbehaviour of Delivery boys

I have never seen anyone so unprofessional. I had a return of parcel from zara . The delivery boy from EKART mishaved and abused . I dont understand how you keep such unprofessional staff who have no proper training.. the way he insulted and spoke it is completely unacceptable

Non delivery of product giving false reasons

Refer my Order

Tracking ID: FMPC xxxxx05227
Expected on: Tuesday 27 August 2024

Monday 26 August Vadodara Dispatched to AjwaHub_BDQ
Friday 30 August Vadodara Marked RTO: ORDER_REJECT

Why was this not delivered? I did not reject any order supply and no Telecalls were received. How can ekart take any such decision for an important delivery expected for an inauguration? Can I get it again?

Robin Uthup

Dilevery issue

My order reached dilevery branch yesterday 10:38am but still not out for dilevery...

Order not received

I have not recived no one has called and delivery boy it'self cancelled the order
It on paid order.

damaged order

I want to return my order because it was damaged and it is not so good

Floor cleaning squeeze mop

I ordered this product last week and sub sequently received yesterday evening around 6.00 pm and paid RS. 999/-.

I am not happy with the quality of this product, so i am returning it.

Please arrange to collect it immediately.

Thanks..

Athreya N

Delivery Delay

I have booked one consignment of 07.08.2024(XXXX983),but as on date the delivery is and mentioned in web site is expected delivey is 12.08.2024 (this comment is on 19.08.2024).

Wrong package deliver

You diliver the wrong package.and your representative behaviour is not good.pleasa return my money otherwise I complaint against ekart ghaziabad Govindpuram

Wrong package deliver

You diliver the wrong package.and your representative behaviour is not good.pleasa return my money otherwise I complaint against ekart ghaziabad Govindpuram

My God, I ordered tracksuit

My God, I ordered tracksuit for men with 34 size, they delivered kids wear. You please take that product back. Return my money.

RETURNING OF ITEMS WITHOUT DELIVERY TO ME.

Sir, I have ordered one item from Flipkart tracking ID FMPC3929978252 and it was supposed to delivered on 5 Aug 24 but one of the your branch has not delivered me that item and at last they have cancelled my Being a customer I have faced to much problems with this order.

This office adress is Shop no 7 to 12 saudrya 444 vasna hadmatiya sargasan gandhinagar. After calling them they have not given me any solution.Their behaviour waa not good ..

delivery not in time

delivery not in time 07/10/2024 but not received till today
by ekart Vinay nagar gwalior FMPP******8511

Parcel not deliverd by you on time

We are filing our complaint against you in writing in the Central and State Consumer Forum that you did not deliver our parcel to us on the due date and you have put a wrong update on your tracking site that you could not give us our parcel because we did not give you any reply, your information is completely wrong because till today dated 05/08/2024 no one came from your place to deliver our parcel nor did the delivery boy call us in this regard.
Our Order No. 1122023 & Parcel Tracking Id : SHTC0000204300

Parcel not deliverd by you on time

We are filing our complaint against you in writing in the Central and State Consumer Forum that you did not deliver our parcel to us on the due date and you have put a wrong update on your tracking site that you could not give us our parcel because we did not give you any reply, your information is completely wrong because till today dated 05/08/2024 no one came from your place to deliver our parcel nor did the delivery boy call us in this regard.

order cancelled by the delivery agent without consent consent

My flipkart order dated 23rd Jul 2024 which was out for delivery on 25th has been cancelled by delivery agent without consent of customer. I have the audio record as evidence. ORDER ID- 0D331861224236216200 Amritsar Punjab

Non delivery of order

Tracking ID: FMPC xxxxx05227
Expected on: Tuesday 27 August 2024

Monday 26 August Vadodara Dispatched to AjwaHub_BDQ
Friday 30 August Vadodara Marked RTO: ORDER_REJECT

Why was this not delivered? I did not reject any order supply and no Telecalls were received. How can ekart take any such decision for an important delivery expected for an inauguration? Can I get it again?

Robin Uthup

Chage address oder delevery

Sir address se 5 km distence hai lz arrenge may oder sir plz number or address galti dal gaya hai sir
May adress Nabinagar Aurangabad Bihar pin 824301
Oder id FMPC3905016482

Incomplete delivery

I have not received my product in full quantity from ekart srirampur brunch Kolkata. I lodged a complain in Flipkart also. I was paid in full by UPI in advance. I got the msg from pending delivery from ekart logistics. Now I want to talk or reached the customer service but not responding yet.please guide us properly or I will logdege a complain with complete proff in consumer forams. Reply me immediately by mail

Products Not Received

Dear sir your Executive Taken OTP but Products Not Given please Share Delivery Boy Contact Number

This is Worst Service This 2nd Time Experience
Order Details attached

Ekart Update: OTP 034585 for your
shipment Changers Floral Double Mink... with tracking id FMPP2425118009. Please share with Wishmaster for delivery of the shipment.

Complain about delivery person

My tracking ID is FMPP2426538580 andy delivery date is 12 July but delivery person reschedule the date and not delivered my product since last 4 days I am waiting for my order please take action about delivery person

Regarding the agent

I had to pay 575 and by mistake I paid 785. The Agent from Ekart (myntra) didn't tell me that I am paying him extra 200/-. Such a fraudsters around. Ekart should not be trusted anymore.
Highly disappointed.

Didn't received the parcel

I got call from delivery guy and i was not available at that time. I told him to give the parcel at the shop near my residence. He agreed and i shared the OTP. Now shopkeeper don't have the parcel and it is showing delivered on website.
Can you provide the delivery guys no so that i can confirm to whom he has given the parcel?

Ate delivery

I had ordered my product 2 weeks before and till now it is not delivered.
I needed the product by 2nd July because my girlfriend's birthday is on that day but it's tooo late and I am not expecting it to come now
It's a total waste.
Ekart can't deliver anything on time .
It's waste.
Rubbish and garbaged company.

Delivery is getting delay multiple times

I ordered school shoes from school application (LHLP2460021xxx) and received message from Ekart that it will be delivered on 21st Jun 2024, then due to some reason it get delayed and showed 27th June 2024, again it got delayed and received message that it will be delivered 20th June 2024. I received call from delivery person and he denied to come to my location and said that they cannot serve this location, though I have received school uniform at the same location and it was delivered by ekart few days ago. This is very frustrating and very very bad service by ekart logistic.

My tracking id

My tracking id ANLP1719xxx957 .
I try many times for tracking my shipment in ekart logestic .but didn't track my id. How can track my shipment?

Complaint about delivery boy

Complaint about delivery boy "He charge extra more than parcel price from my innocent mom and behave rudely" Because of my absence am not able to take charge but now am complaining. As costomer request you to take action

Too much poor service

Not received order

I have got a call from your corrier boy that my parcel is already reached at Nandurbar but... Still i have not received my parcel. Pl do the needful

Since 13 June out for delivery daily but not delivering

Worst service ever since 13th June 2034 daily it shows out for delivery but not delivering even I called on 14th June in afternoon to delivery boy he said will be deliver soon but today is 17 June and now today it's not showing out for delivery I have also complaint to Flipkart I want my order by hook or crook. There are 2 order both are showing same I m tired with their worst service

Order is Not Delivered.

Traking parsel showing delivery today but not delivered yet time 2 days delayed.
My Tracking ID -SHEP0000676xx
Order ID -#6484xx

My order

My Flipkart order FMPC3786936xx was supposed to be delivered on 12th June 2024 and I received a MSG the same day and also calling courier boy in evening on 6:55 Pm for courier and am also available was in share home address location but my product still hasn't been delivered.I need my product as soon as possible....please look into this matter.

DELIVERY

VERY BAD SERVICES

Wrong item received Ab return

Wrong item received
Ab return Krna h mujhe glt item aya h

No

Product low quality

Fake Delivery Attempt

Ekart delivery agent acting fake delivery attempt many times now.. He reach out us and then disconnected the call and later the product shows delivery failed. Do they get any extra cash for the fake attempt? Why these delivery boys have problem for accepting UPI on webpf of company(myntra.com), if they cant get-out of the bike demanding and torturing us to wait and get the product from his own comfort sometime some neighbor on Ground floor near shop etc.. without our concern.

Courier stopped

My courier is stop in tenkasi hub please send it

Wrongful delivery

The delivery person handed us two orders from Flipkart and another parcel, which is not ordered by me. He charged my husband seperately , however I have not ordered for the product at all. I wish to return this product and get a refund for the same. ASAP

Refund

I haven't the dress which is delivered to me. I got the wrong product. And the product is very bad.I want my payment in return.

Maxx power saver

I got the wrong product

Have scammers as delivery agent

Have ordered a cash on delivery product on flipkart for 800rs which was delivered on 22nd of may,next day when I was not at home a guy gave the similar kind of worn out product which had the same name and address on the parcel but the seller was mentioned as Amazon shipping, he took the same 800rs again from my mom and she felt that I would've ordered it. So this guy noted everything and gave a fake parcel and pocketed 800rs

Delay in delivery

My Flipkart order was supposed to be delivered on 15th May 2024 and I received a MSG the same day , but my product still hasn't been delivered.I need my product as soon as possible....please look into this matter.

Drone

My order delivery June 3 but not received in my order please fast delivery in my order

Order not same

Hi dear I order on 18 /5/2024 a shoes rack order of 6 layer with cover but when I received order inside the box I see this is not same order. it’s very cheap and ugly . I want return this order it’s a frod .

Wrong Item Received from the Seller, it is a cheating company?

I ordered for 'High Spray Pressure Washer Unit' as the said company gives advertisement in the mobile. The Tracking Number from you I received 'GLAC0005908378'. And received it 14-Sep-2024 at 21:40 BUT i saw letter that the company send a 'HIGH PROTECTION QUIK COATING SPRAY' instead of 'High Spray Pressure Washer Unit'.

Shoe rack

Shoe rack 6 layer rack no 3 layer rack display product rack and door but delivery 3 layer rack only no door worst product sir

Wrong order received

I ordered product from a site shoes updates .com and they scamed me and sent a wrong product

complaint about change of material

Sir,
Please note. On 11/05/2024. My parcel was delivered. The packet was a bit shattered and there was a hole in that. When I asked the delivery man, he told that they would check for the material inside. i too paid the amount and got it. When I opened last night, instead of 4 POLO T shirts, there were some local company T shirts. Kindly look into the problem and either refund or supply us the POLO T shirts I ordered and paid.

Delayed delivery

My myntra order was supposed to be delivered on 25th April and I received a MSG from ekart saying that my product has been out from delivery since the same day. Today is 28th April , but my product still hasn't been delivered.I need my product asap....please look into this matter.

I ordered was delayed

I ordered a grocery with Flipkart but ekart logistics partner didn't deliver in time and he I didn't come today also so bad and I am not happy with this type of behaviour

50DIN SE DILEVERY BOY PARCEL LEKE GUM RHA HAI DE KYU NHI RHA HAI

5 DIN SE PARCAL LEKE DILEVIRY BOY PARCEL LEKE GUM RHA HAI PHONE PE KOE REPLY NHI DE RHA HAI YE KOE TARIKA HAI KYA 15/04/2024 KO PARACEL AHMEDABAD HUB SE LELKE GUM RHA HAI ORDER ID OIPC001708xxx

Your delivery agent refused

Your delivery agent refused to open the box and asked to pay money first. I have ordered an item from Flipkart and it was an open-box delivery.

A clear case of fraud

I ordered egg molds for Rs. 499, but I received a plastic container worth no more than Rs. 50. I've messaged on Facebook but received no response. Here are my order details: [SKU_1M7IddrzdEPOdixJgM0gxx... with tracking ID GSLC0000484xxx from Swift. This is a clear case of fraud. Kindly issue a prompt refund of my money.

Order taken but did not return the money

I ordered drone from the Instagram page the he said your order will reach to you within 5 to 6 days then I receive a message from ecart steamer 5 in 1 but I did not order any streamer 5 in 1 then I ask that person you are deliver your drone in this site he said yes then I return the parcel because I get the wrong parcel he said your money will you will get back after the deposit it after 20 hours but I did not receive my money

Mai 2 /3 bar se koi bhi order kar rha huto traking number is Ron

Mai 2 /3 bar se koi bhi order kar rha huto traking number is Rong aa rha hai

Tu return product

I have ordered tshirt and lower from a unknown website.. but i got ladies suit of cheap quality.. please help me to return this product

Size is not good but return

Size is not good but return to the product

wrong product

It was pure cheating of consumer. I ordered two cargo cotton pants but I got a two damaged small size shirts. Don't believe this Ekart. They are Froud.

Received wrong (Fake) Product through Ekart Courier

I would like to draw your attention against consignment number NMBC100055xxx
consignment which was despatched through your courier found (COD) fake items & delivered on 05 th March by ekart delivery boy.
It is therefore request to kindly investigate the matter with sender of the same material & also not to release the COD amount,

Did u get any reply ??

Even i was into a scam, So is there any chance to get my refund . It is the same problem as you were facing.

Wrong item received

I had ordered Magic mop of Rs 1,099/- and I was placed with a 50 Rs item and this is a fraud.

Wrong order delivered

Please return my order

Late delivery

Sir/Madam,
I am writing this letter in regard of my order
ID no. NUAP1707541xxx I ordered some sanitary Pads from NUA on the 9th February 2024. The delivery was supposed to be on the 19th February 2024 which was a week ago. But I still haven't got my order yet.
I would like to request to look into the matter and make sure my order is delivered soon.
Thank you
Regards
Umabati Sarangthem
Imphal West
Manipur

I am a verified business

I am a verified business owner & using e-kart as my delivery partner. Our team is getting frustrated due to the rude & meanness behaviour of the delivery persons. They asked customers to buy from Flipkart only as all the other companies are fake & cause of this we are facing return orders & people are losing trust in my company.

non deliver item

यही परेशानी मेरे साथ है, खासकर एकार्ट के डिलीवरी करने वालों का तरीका और बोलने का लहजा बहुत ही गलत है इसलिए में फ्लिपकार्ट और एकार्ट वालों से बिल्कुल भी संतुष्ट नहीं हूं, हम फ्लिपकार्ट जैसी कंपनियों पर भरोसे के साथ कोई प्रोडक्ट मंगाते है,जिसका भुगतान भी करते हैं लेकिन डिलीवर करने वालों का दुर्व्यवहार गलत है. हम ऐसे किसी भी कंपनी का विरोध करते हैं.
आप सभी लोगों से मेरा आग्रह कि आप मुझे रिप्लाई में नंबर करें और परेशानी बतांए मैं दिल्ली मीडिया में हूं मैं खुद की और आपकी परेशानी को जरूर उजागर करूंगा.
जिसका जवाब फ्लिपकार्ट और एकार्ट वालों को देना पड़ेगा..

Same problem hai bhaiya baat

Same problem hai bhaiya baat karneki unko tamiz nahi hai unko bahot gamand hai par unka gamand Tut jayega tab pata chalega

Weong product received

Sir/Madam,

This letter is in the reference of the order number EKART:STOC90008xxx placed on few days ago of product portable smart projector quantity 1 no price @1499 COD basis i will book the order .
I am writing this letter to bring to your, kind notice that I received the wrong product in the delivery on 3 February 2024.
I ordered portable smart projector quantity 1 and I received the product car washer 1 small box.
Therefore I am returning the order and request you to kindly send me the correct product at the earliest.

I have enclosed a copy image for your reference. I hope you will take immediate action.

Please do the needful to us

Wrong order delivered

Wrong order delivered, please return the oreder

It's fraud

Have you ordered this product from company named shifto via Instagram. If so how you returned product as I too face same fraud . I think either ekart is doing or company. If you have received any refund or same product which is ordered kindly reply

Need to return the product

I ordered a cap and muffler but it is not as per my size. I am trying to reach out to ekart but none of there numbers are connecting and some of them are invalid also. Please help in connecting with them.