Ekart Logistics Customer Care

Support For

Contact

  • Go to official website, Know More option is given in center, click on the link and find more details.

Track Order

  • Go to official website, Track Order option is given in top most corner, click on the link and enter your shipment No.

Frequently Asked Qusetions

Offices Address

Sr No. Office Name Address
1 Registerd Office Tower 5(A,B,C), Embassy Tech Village,
Bengaluru, Karnataka - 560103
2 Corporate Office Buildings Alyssa, Begonia And Clover,
Embassy Tech Village, Outer Ring Road,
Devarabeesanahalli Village, Bengaluru KA 560103

Social Sites

Comments

Mera parcel mere pass wale

Mera parcel mere pass wale hub par aye 2 din ho gaye par delivery kyo nahi ho rahi hai

Misbehavior of pickup boy

For the last three times, the pickup boy has canceled my pickup without coming to pick up.
The last three days but every time he receive the call he says he will go for pickup but will be late for an hour, but never comes to pick up but uploads wrong information.
Pickup boy did not come to pick up, how did he upload a wrong information and pickup was rejected. I am reporting against pickup boy to you for his misbehavior. Hope you will arrange my pickup as soon as possible.

My oder in in my city I want

My oder in in my city I want my parcel today you are subh a irresponsible site who doesn't work properly for customers really bad experience

Abhi tak ship nhi kya

Plz ship it fast FMPP1336125269

mujhe order nahi mila

16 tarikh ko mujhe myntra ka 5order recived hone wala tha ek hi bag me delivery agent ne call karke bola kl ayega phir usne 20 tarikh ko kar diya aur kl yani 20 tarikh ko kaha ki aj yani 21 ko dega abhi usne cancel hi kar diya mujhe mera parcel chahiye

MYNP0036365252

Where is my order

Why Delay in delivery...very slow services
Ekart logistics ID: FMPP1324666783, FMPP1329845824

Sar mere product sar Mera product uplabdh nahin Ho pa Raha

Oppo k10 5g Oder I'd - OD226019720625621000 , RPF reserve company behind loco colony jal bhavan hasanpura pin code 302006

Sar mere product sar Mera product uplabdh nahin Ho pa Raha

Sar Maine mera phone oppo k10 5G phone mangaya tha iska back cover tha gilas tha Jo koi bhi item mere ko receive nahin Ho Paya aur 17 tarikh ko deliver hona tha Abhi Tak nahin hua Aaj 20 tarikh ho gai kripya mere sar iska latest mobile number galat hai to sar mere mobile number 9694 97 0404

Product related

Order I’d: OD125950204889873000
Till now no delivery neither cancellation is happening. Please check and help with the same

Mera courier abhitak aaya

Mera courier abhitak aaya nahi .
FMPP1314908910

Wrong product sent by you

Sharara set order kiya tha aur aap logo ne saree bhj de bahut gandi baat h ye to aur koi contact number bhi nhi h jis m contact kr ske.
Ab m return krna chahte hu ye aap ka parcel kaise return hoga reply fast.

Wrong product

Delivered wrong product

Lapotop

Actually 29 th is the delivary date but right now also not delivered.so please share your contact number

Order not delivered

hi sir iam ordering FMPP1300845944 vivov23 mobile on 20 August delivery date is 26 but it's not delivered and delivery date is changed to 30 August but my order location is HYDERABAD hub tomorrow is delivery date how to delivery my mobile location not seeing it's not working for tracking how to trust your logictics my mobile is vary delay iam asking Flipkart he say my delivery patner is ekart logistics he is delay the your product he say something...... that's it plz delivery my mobile ontime

Order not received

Hi sir iam ordering in Flipkart vivov23 mobile on 20 August delivery date is 26th August but mobile is not received and my order is not moving iam consult my near e kart office he say my order not received in our hub than next delivery date is changed 30August but my order status is same seeing in Flipkart app
Plz resolve this problem I want my mobile tomorrow sir

ordered product not yet delivered

I had ordered Attitudist Mens Shoes and message came as delivered on 25 th August at Tely hospital Thalassery. Actually product not yet delivered..

didnt receive my shipment yet

very pathetic service ....none of their number are working .. u cannot contact them
order id FMPP1307918250 ordered through Flipkart both have poor customer care

Order still not received

I have place my order on 10th Aug and delivery date is 17th Aug bt my order is not received it's to late.what is reason to delay my order plz solve my issue on urgent basis.

AWB FMPP1282673808 its

AWB FMPP1282673808 its delivered. But still I'm not received that..

Refund of item missing Anand ghee for 456/

I was delivered order on 8th aug 22. These courier boys always cut the phone.
I received order with one item missing for Anand ghee 1 kg. Wish master marked return for wrong item. I made a complaint in Flipkart customer care. They marked return with missing item at 9.24am. Till now return approval is pending for want of confirmation from e cart. Wow Flipkart yr service and horrible service of e kart
Order id OD125617161963765000
DELIVERED ON 8TH AUG 22.HOPELESS SERVICE OF EKATT

Poor service very poor

Poor service very poor service I have placed the order on 5 th August with trecking no.
SRTP9314755871 I have book it for rakhi gift and rakhi is on 11 August.till today 10 aug the product not dispached.and expected date of delevry shows 19 August. Very poor delevry

I want know that why? my

I want know that why? my order delayed by you

AWB FMPC2055804046, showing

AWB FMPC2055804046, showing Delivered, but we still not received till now. Please arrange to deliver ASAP

Delevery boy

Sir aapka delevery boy delevery se 30 min pahle hi gate pe bula leta hy ...aisa rule hy kya ekart me ...aur kya ground floor pe hi delevery hota hy kya...aisa koi rule hy tho plz mujhe btaye... order number....OD125646030566187000

Order Not Delivered

Fraud Company (Flipkart)
Order ID:- OD125554260778207000
I had placed my order on 25th July 22. But still product not delivered today is 8th August 22. Order is prepaid flipkart is a totally fraud Company who don't know the value of cx and products.

Note:- Product delivery partner is ekart who not delivered the product yet...

Order Not Delivered

Fraud Company (Flipkart)
I had placed my order on 25th July 22. But still product not delivered today is 8th August 22. Order is prepaid flipkart is a totally fraud Company who don't know the value of cx and products.

Note:- Product delivery partner is ekart who not delivered the product yet...

Regarding delivery issue

my order placed at 21st july expected at 4th August 2022 still not deliverd TRACKING ID FMPP1276863804

scam

FMPP1283041757 - delivery issue . flipkart scam

My parsal is not delivered

FMPP1277528981 my item is not delivered can u plz help me

Poor service

Irrsponsible whole company no one proper comnication getting website

My tracking ID is

My tracking ID is FMPP1278803272 is not delivered on time so please delivered my parcel I m very disappointed from your service.

My tracking ID is

My tracking ID is WSPP2790625753 is not delivered on time so please delivered my parcel I m very disappointed from your service

Delhi very issues are wrose with ekart

Worst sevice by ekart even if order arrived early they won't deliver the product even on delivery date given worst worst service

Product not received and showing no response from me fake vommen

My order number is FMPP1262604202 I havenot received any call from delivery boy and didn't received any message also. And order status is showing no response from cuatomer. Totally fake from ekart end. Very pathetic services of ekart

Delivery related

Sar aapka delivery boy Hamare home adress per Saman Nahin pahuncha Raha Hai galat tarike se baat kar raha hai bol raha hai main vahan Nahin a Paunga main Jahan bula raha hun vahan aap aao

Showing Delivered but we still not received

AWB NMBP0010830976, showing Delivered, but we still not received till now. Please arrange to deliver ASAP

Can't track the parcel

I purchased a product whose tracking id is SRTP0300067628.The tracking details showing RTO Reject . Please resolve.

WSPP2791261080 - id I was out

WSPP2791261080 - id
I was out of india n could not share the otp to my family n ur delivery personnel. The boy was told to come on 7th july as he did not share the otp on any other alternate no. He said it cannot b done . And I did not receive my parcel today as no one showed up. Pls give the delivery boy's no.
Or send him to deliver my parcel . Thanks

Return pickup

From last 3 days daily getting messages for pickup but neither delivery agent is coming or picking calls. Who will be responsible once return period is over??

Return

Dress not stitched...Dress very worst

Product return

The quality of fabric not good

Parcel return

Return my parcel

Wrong watch

23-6-22 dilivery smart watch by you. But I received wrong product. I return this product please contact me XXX4828124.

Wrong watch

I order smart watch but only simple watch received and that too bad.I return this product because wrong product received. cont me.

Package undelivered

Dear ekart,

My coloressence order I'd is #CE2390 i booked the order on 3rd june
It will delivered by ekart & tracking no is SRTP4113026495
But I m not received the order yet...
It will showing undelivered...
Some pincode issue is there...
Please do the needful...
My full address is 106/b rabindra nath tagore road opposite of ghosh builders near famous hair cutting saloon Kolkata 700077...
Please make sure it will delivered properly...

Parcels not delivered

Parcel with trekking Id FMPP1217652478 and FMPC1952135193 not delivered. Delivary date was 20/06/2022
While cheking online ir says unsuccessful due to operational issue. No body contacted me. Raised the issue with flipkart also
Kindly see to the matter

Order delivery delay

Tracking id: SRTP8856656930.
Scheduled to be delivered on 15th June. No update. Still showing in transit. Please provide an update asap.

Take return goods but not shown return

Dear sir,

This is about my order from flipkart.com dated 10 june 2022 delivery boy came with groceries and ask first OTP i give them but there was missing 2 items i told them he do not help on this and take whole order back and say i will cancel this order.
Still he do not done i am waiting stil
I also male send at support [at] ekartlogistics [dot] com but there is no response
That is cheating done by your delivery boy

Tracking Id FMPP1210724684

Kindly see that

Received msg of product delivered but actually undelivered

I received the message from your side that the product is delivered but actually I haven't received any. I think this is the fault of your delivery boy and most probably he has taken the package with him as it was prepaid.
Tracking ID:-SRTP0051721975
Kindly look in the matter personally because it the matter of your company's prestige.

My parcel is stolen

MyGlamm LIT Liquid Mat...

This product has not delivered to me now I am getting message that it has delivered to me. That too on Monday. Your delivery executive is blocking my number if I call him from another number he is receiving my call but not speaking.
He has stolen my products. Please help me regarding this

Delivery issue

OD125173836975682000
This is my tracking I'd my parcel was suppose to be received on Friday but it was not delivered by your employees and was suppose to arrive on Monday but still it is not delivered yet
Please look in this and give me some confirmation when will my order be delivered.

order cancelled automatically

Very very bad service and faculty they have and never solved problems of customer.
without coming for delivery put my order cancelled
i booked a phone from flipkart and ekart delivery boy call me and gave time to delivery but he will not come on his prescribed time and after 15 days of waiting they put unsuccessful undelivered this is very much worst condition for me because both ekart and flipkart make me fool everyday when i call to customer care and then without my permission they cancelled my order.

Late delivery

Received message for tracking number SRTC4776112142 which on tracking earlier showed delivery as today the 2nd June 2022,however since this morning the ekart tracker shows that the article has reached the delivery hub near my address in Kolkata but states that the delivery is late by 1 day, which means it will be delivered tomorrow the 3rd June 2022. WHY?

Received wrong product.

Traking id NMBC0010301472
Oder id #1268
I ordered product on 25 may 2022 please resolve my problem as soon as possible.

Received wrong product.

Sir i oredered other product and i received something else product so I have my money back and return this product so please consider my request as soon possible and return my money.

Wrong product received

I ordered 1 set of 6 bra and panty and i received only 3 bra
I'm very disappoint from your site

courier return by E-kart radhanpur hub without informing me

this is my tracking id - FMPC1901487468
my product was returned by Radhanpur E-kart hub without informing me. they didn't call me. this type of issue happened two times in a last 15 days.

FMPP1186509272 product is not

FMPP1186509272 product is not delivered but show delivered new scam on Flipkart . don't buy on Flipkart......

I received useless clothes

Very bad ekart business this is full fraud company . Because i was order dress in 1000 rs. From ekart but with regerts i get 2 different useless clothes on Saturday 21/5/2022. I want to return this order

NON DELIVERY OF SHIPMENT

TEAM, KINDLY LOOK IN TOO MY SHIPEMENT IS ALSO DELIVERED AT MY NEAREST HUB ON 15TH MAY 22, BUT TILL DATE 19TH MAY MY SHIPMENT NOT DEILIVRED BY DELIVERY BOY. WHY IT IS DELAY FROM YOUR TEAM & NO ANY CONTACT NUMBER SHOWING YOUR WEBSITE & EASY TALK, HELP PURPOSE.

Order not delivered

Hi,

My order was not delivered as I was not available when delivery boy came.So I shared my OTP and told him to deliver my product at reception of my hotel.But no order is delivered there, and when I returned from office I try to call him back but he blocked my number.

Can I please get the delivery boy number so that I can ask him where he delivered my product before taking any action.

Below are the details of the order:
Order ID - OD124870746844260000

Please help.

My pickup for wow protein

My pickup for wow protein order got cancelled 3 4 times only by your side.My order id FMPR0284224477 this got cancelled everytime from your end.Flipkart is saying that it is cancelled by shipment only.Why are you not picking it up?
Please help me out.I will be very thankful to you for this.

Divyanshu

Order is not delivered yet

Hi Team,I am waiting for my order since last 7 Days and it's keep on changing the delivery date. Earlier it was showing that it will be delivered by 02 May but now it is showing that it will be delivered on 10th May. Could you check on my order with the tracking id SRTP2187339580.

Refuse to pick up the product

Your delivery agent refused to pick up the product as he said it is used and I already filed the request of return on used basis without any info he denied to accept the product and next day without coming to my place they simply denied my return request ..wht an unprofessional behaviour towards customer and Flipkart is also not providing any help

Smartwatch

My product fire boltt ring 2 is not pickup
And not refund money
My order id :ODo225284448420477000

Refund

Rakesh naam ka delivery boy Mera Saman pickup nahi kar raha hai aur Bina Bataye cancel kar de raha hai

My order not delivered

Mera order abhi tk delevery nhi hua or app me delevery bata reha hai

I have not received the

I have not received the product, but they mentioned product delivered.

Fraud!!!

Ecart is the worst i have

Ecart is the worst i have ever dealt with. I also ordered one thing on 30th june. It is showing me 19th july for delivery. I mean can u imagine... 19days for a courier company to deliver...
Great... Applause.
My order id is..
SRTP2765865253

U can surely check...

Package undelivered

SRTP1011666194
This is my tracking I'd my parcel was suppose to be received on Friday but it was not delivered by your employees and was suppose to arrive on Monday but still it is not delivered yet
Please look in this and give me some confirmation when will my order be delivered.

SRTC0694954254 This is my

SRTC0694954254

This is my tracking I'd my parcel was suppose to be received on 05/07/2022 but it was not delivered by your employees and was not delivered yet
Please look in this and give me some confirmation when will my order be delivered.

Delivery pending

I didn't receive the product yet, but you guys mentioned the product is delivered. MYNP0032289926 e

Rude and worst logistics

Dear Ekart Team

I am writing this letter to complain to you about the poor courier service of your company.it was supposed to get my item today which I placed from Flipkart.

The delivery person has call me this morning to inform that they received my parcel,same time the person said item will deliver today but they will open because my parcel came in crate so they were claiming that the crate should be returned to flipkart otherwise flipkart will charge rupees 850 from them for the missing crate.

I have called flipcart customer service multiple times and had conversation with them.as of now they don’t have such protocols.same time they told if its in crate ,then item is for the customer,flipkart never charge a single penny for the missing crate from logistic team.

Actually the price of my item was 721.but the hub in-charge was demanding to pay 721+ crate charge 850.and the behavior of the incharge was very rude.when i asked him that why are you trying to open my parcel and do u need the crate ??
He replied he is going to cook rice in it!!!

Is it the Right way to deal with the customer??

As per flipkart the crate is for me,but logistic team is not delivering.they have canceled the order from their side without my knowledge.

From morning 10 am i was waiting with my 11 month old baby at the town to get my item.later by 2 pm they said the item can’t be delivered.
I went back home,again they called me to come to town by 4pm ,i waited with my bab untill 6 pm nobody called me or delivered the item ,I tried calling them 37 times!!and they didn’t picked the call.

This is not the first time, they have delivered my parcel opened before multiple times.

Totally i am disappointed with the service ,i am waiting for my parcel and i hope necessary actions will be done from your side

Very slow delivery and response

My parcle is dispatch same day but not be deliverd in 5 days.

Product not delivered but in

Product not delivered but in app it's showing delivered

Want to return

Got wrong product yesterday

Return to my order

I not interested to my order.pls return to my order

My order didn't deliver

I want to know where is my order and I want to speak to customer careWSPP2791350890 this is my tracking is

Return is delayed

My name is digumarthy sekhar and my self kept the product for return request and the date is 23 of February but not yet today no one came to pick it up.thid is the way sir ..please response it do it fast as possible and my order ID : FMPR0260638132 from flipkart.com.what is this sir just changing tha dates from 23 till yesterday to pick up but no one came to pick up this is the not a well organised sir.i am disappointed sir.please consider this issue do it fast as possible.

Wrong order delivered

I had order 1599rs Bluetooth and earpods but ecart has cheated me I have received headphones 200rs

I had order 1599rs Bluetooth

I had order 1599rs Bluetooth and earpods but ecart has cheated me I have received headphones 200rs

Job related

Kisi b time wish master (salary pr month) ko job se nikalte hn

Pr shipment commission pr kam karne ke liye bola jata h

Wrong product received

Wrong products received I am order air pod and watch and I received different watch airpord is missing In this order. I am not happy in your services. Please refund my amount ok

Pickup not done

My return order scheduled to be picked up on 25 January , isn't yet picked up.
What shall be done against it

Proudct not pickup

Heloo campus shoes not pickup in my home
This order dileverd today but product not pickup pls check and resolutions

UNDELIVERED

I just ordered my package on Flipkart and it is expected to deliver by today.But I got an message from your team like the product is out for delivery yesterday with the pin and delivery agent number.I called the delivery agent 3 times he did not picked my call he simply disconnected and not called me back also not visited my house.I waited for today, but I get a message like Product is undelivered and the expected delivery date will be on 1.2.22. I really dont understand why I need to wait for another 3 days to get my package.If you missed yesterday you should reach me today why need 3 days to get delivered.

Cheating

Bro, atleast you have got text as undelivered. They have not delivered me the product and I got text from ekart and Flipkart that products are delivered.

Same thing is happened with

Same thing is happened with me without delivering the product they mentioned as delivered

Flipkart provides worst

Flipkart provides worst service. Donot purchase any item from the flipkart

Undelivered

Exactly same thing happening with me now
Then when do u get ur order plz tell n how I can contact them