Ekart Logistics Customer Care

Support For

Contact

  • Go to official website, Know More option is given in center, click on the link and find more details.

Track Order

  • Go to official website, Track Order option is given in top most corner, click on the link and enter your shipment No.

Frequently Asked Qusetions

Offices Address

Sr No. Office Name Address
1 Registerd Office Tower 5(A,B,C), Embassy Tech Village,
Bengaluru, Karnataka - 560103
2 Corporate Office Buildings Alyssa, Begonia And Clover,
Embassy Tech Village, Outer Ring Road,
Devarabeesanahalli Village, Bengaluru KA 560103

Social Sites

Comments

Not providing doorstep delivery

The Ekart logistics not providing doorstep delivery. They says that I have to goto their place place and collect my order. I am not able to travel and how I will collect my product? I f my pincode is not deliverable why it is not shown to me while I am ordering? Worst service from Ekart

Wrong product delivery

This is too bad experience

Wrond product delivery

Im ordered sony smart watch but u people sent me too different watches. My ID SSGC500010421

If u people not responded I will go consumer court....!

return to product

Hi
Product has not same dispatched. so return to product
My product track id is PKRC9556223858

Not delivered product

I orders 2 products in glowroad through ekart courier..yesterday only one product deliverd..another product showing in traking status 'delivered'.but not get yet..i want my product..please solved my problem..i hope your good reply

Traking id:AEPP0000856052

Delivered not product what problem

My product not delivered 27/8/2020 in

Update the delivery of the product

The product has been delivered to the customer and it has not been updated by your side.
Tracking id-AEPC0003281482

Delivery issue

My order has been shipped but not delivered I have troubled

My order has been shipped 3

My order has been shipped 3 days, but not delivered

Ordered product not delivered, instead delivered useless product

This is a biggest Fraud Company, Cheating people by delivering fake and useless products.
I had booked sony Airpods with combo offer, but they have delivered useless headphone which is useless and not has any company name on the product, l paid Rs. 1,600/- for this, its not even a worth of Rs. 200/- also, totally useless product. Complete Loss. Kindly resolve the problem, otherwise I need to lodge complaint and take the necessary action against company.
My Shipment ID : PKRC9556386176

Flipcart Delivery not received

Delivery of Tracking ID: FMPP0511849323 which was to be delivered on 10/8/2020 still not received by me. Its a medical item as I require the same urgently.

i didnt got my parcel

ordered somnething from bath and body works . a PREPAID parcel and i didnt got my parcel it has been 23 days and your promise date of dewlivery was 12 aug. and i didsnt got any reply from your side , thios is really rediculas service by EKART snd BATH AND BODY WORKS, i need ans or refund asap.
my tracking id is- GFYP1289458735

Ear pods problem

I ordered sony ear pods but delivered local product plz help me Ekart manager don't send my money to seller.
Order I'd :PKRC9556238401
Seller adress not correct

Product mismatch

I ordered Combo Of 3 Music Accessories, But received incorrect one. Please return the item & process my request.if it not possible refund my money.

Fake products

Hm order kiye the denim shirt or school drees aaya h

my order 10 inch pc

my order 10 inch pc tablet
but dliver power bank case and pepers
frod company

wrong item delivered

my name is MANOJ, I ORDERED ONE COMBO ITEMS (1+1) OFFER HEAD SETS,FROM CLOUDDY WINGS
BUT THEY DELIVERED DIFFERNENT BRAND ITEM (JBL HEAD PHONE) , AND COLLECTED 1600/-FROM ME INSTEAD OF MRP OF RS 749/-

IT IS WRONGLY SUPPLIED OR CHEATED, MY TRACKING ID IS PKRC945606092141

WHY YOU ARE COLLECTED FROM ME 1600/ INSTEAD OF 749/-

OTHER WISE ENQUIRE CLOUDDY WINGS WHAT ARE THE ITEMS THEY SENT

REGARDS

MANOJ

Order issue

I have ordred 3combo winter shirts but after delavery I was open it was used and dirty shirts I have never seen my life

Return product

My shirt colour diffrent and size different. You send me wrong a se and colour my shirt . Pls you collocet shirt and return my money. You are a chit me

SHIRST

I placed order through ur website for 3 SHIRTS. When i received the parcel and after opened it  these are not that shirts which i was ordered. and these fabric is sooooooo rough and dirty just like dusting cloth. Now i want to refund my money back., your service is very very poor. i am not satisfied with your services. You are just making fool to customers.But i m not fool like that people.. I just want my money back as soon as possible. otherwise i will complaint to consumer court. attachments of pictures are as given below: I want feedback from your side urgently. 

Order return

Change this stock

I too have the same problem

I too have the same problem brother

Wrong items

My order is wrong

Amazon logstic id

Amazon lagstic id

Ritarn

Sir products Ritarn karna he

Order not delivered

My order still didn't shipped & more than 8 days passed ! My order id :
SLPP1100015208 .So please delivered to me fast because it's urgent .

Not delivered yet

Delivery date is 30 October and they can't deliver yet
.....

Flipkart and Ekart is fraud company

Maine 6th August ko Asus rog 3 smartphone order kiya tha aur mera order deliver karne ki promise date 16 august ki thi par aaj 17 august tak bhi mera order nhi aaya. Mai Court me complaint karwa di hai flipkart aur Ekart ke against. ab iska answer court me hi dena. ki kyo logo ke sath fraud karti hai Flipkart aur Ekart company. Fraud and cheaters hai ye Flikart App. Isse laakh achi Amazon Shoppong App hai jo time to time order deliver karwa deti hai. Flipkart jaisi fraud company nhi dekhi. I see in the court

Order nt delivery

SLPP9100017309 it's my order tracking no bt till today nt received

Amount not returned by devilery boy

13/08/2020

Delivery by Dharmendra dhanak not returned 300/- amount to us please contact him & Refund excess amount taken by him
At Ekart mandsaur MP service

very very bad service

i have ordered home theater on 6th of August but on 10th August i received a message today my parcel is delivered but not i had called many times to customer care but they also did not solve my issue till date i will never ever order anything from flipkart

I haven't received my order

FMPC0824192474
My ecart caod
Whare is my parcel?
I have not resived my order...

Slow delivery from flipkart

I had ordered a product through Flipkart. My Ekart Logistics order number is - FMPP0518986159

It is in Gurgaon facility since 10th Aug. I had ordered an amazon product on 10th Aug only, that has already been delivered, also through Gurgaon city. Why is there such a slow delivery from Ekart?

Both their emails are not working got a email bounce-back. Nobody picked up the call. Regret ordering through Flipkart, because of Ekart.....

product delivered wrong

Sir, I do not like this Product, please return this products
Traking id - PKRC9456044400

product delivered wrong

product delivered wrong Sir, I do not like this products , please return this products

Wrong delivery

Mene jo chij mangvai thi vo nahi he to e replace karna chahta hu to kaha kare

Delay pikup complaint

Team Ekart

Below mentioned is my tracking number. can you confirm why its delay

FMPR0125861248

my product is delayed

i have booked my order on flipcart on 30th july 2020 it was reached ekart logistics in pune on 4th august 2020 but it has not reached to me till today 10th august 2020
so i am requesting you to please try to send my product early as possible
thanking you.....
eshwar singh

Flipkart

@Not satisfied shopping on Flipkart, very disappointed ! Best option to Amazon. Im flipkart Plus member but my order out of delivery on promised date.courier service very slow, my order delivery increase 8 days longer.....

Ekart did not deliver the ordee

Hi Team,

I have an order from Flipkart which was supposed to deliver yesterday , Aug 4th 2020. The order reached at nearest ekart logistics hub yesterday but nobody contacted me and I have no update on it. Please help me to get the delivery agent number or ekart logistics office number for the below Order number.

Doorstep

Why do you keep such people at work who do not have anything to do, nor do you wear stuff till the house and you have written doorstep

Delivery related queries

I am ordering my product on 17 Oct. And delivery date is 23 Oct. 2020.
Bu product is not delivered.

Logistics

I want open a e -kart product delivery point
I am very interested.
And
It's a good work
I want do this
Help me
Sir.

Wrong delivery

I want 3shirt combo paik in London polo
But delivered 2shirt wrong brand and color.
Order I'd #19244DD
Tracking ID PKRC7000033895
By ekart

Oder Delivery

My oder is not delivered why

Order not received

FMPP0557315751- This parcel is not delivered till date. delivery date was 01.10.2020. Please call if there is an issue.

Oder Delivery

My ofer is not delivered why

Want to start a franchise in my area

There are no Ekart franchise in my city. So i want to become Ekart courier partner

Wait for your reply

Thank you

wrong prodact

tracking details ekart ssgc5000049827 order date july 27.2020 invoice no. may11389 order id may11389 mujhe mera order replace krna hai

My parcel plz today delivery plz

Sir plz mera ye parcel FMPP0509707855 hai plzzz aaj delivery kara dijiye q ki kal rakhi hai agar nhi poucha to ky matlab hoga sir

Mene jo parcel booking kiya tha wo nhi aaya tha roong parcel aaya tha

Isliye mane replies karya tha
Plzz aaj ya kal morning main kara dijiye

Inccorect pin no. For order

Maine flipkart se order mobile kiya but local area ka pin na daal ke raebareli city ka pin humne dal diya galti se correct pin no. 229127

Products missing within packet

I am very disappointed to let you know that I have received missing products today against my ekart Track Number: PLNC0000047604.

Out of 3 items (total bill-1280) ,I have received only 1 product(Akkriti Blue Palazzo) and other two products are missing.

Request you to enquire and help me to get back money/products.

Your phone number and customer care email I'd is not working. Please get back to me asap.

Email-daspapiya [dot] 93 [at] gmail [dot] com

Technician not come to installation

I m purchased Mi LED tv 32 inches product is delivered but technician is not come to the installation

Hello, My tracking id is

Hello,
My tracking id is FMPP0502632184. It is showing dispatched from kolhapur hub since yesterday morning. No update after that. Can you please tell where exactly the order is and how much more time will it take to deliver the product. As from kolhapur my location is just 2 hrs away. Its really taken too much time. And still we are waiting...waiting and waiting as no live tracking update is provided.

Order not delivered

My order with tracking id FMPC0809063045 is in hardoi from 2 days is not being delivered..
Deliver it soon.. It's urgent.

Where is my parcel

Am not happy with your service because of today morning I want to know where is my parcel. But it's already returning shown my id,why and how, i have no issues with return policy, I just want to know my delivery time

i want to return my product

i want to return my product but i am not able to do it

Courier not delivered

I had courier 1 rakhi par le to Nerul sector 4 which is local courier, which I had done on 19th July till date it is not received.
It should take 3 to 4 days but today 29 July after 1p days also it is showing that it is lying in Bhiwandi.

Pls check at deliver it ASAP.
AWB no. SRTP0047186075.

My product did not delivered

My product will shipped in 20/08/2020 in 11days my product did not come what is this this is coreor service this was a responsible service I will really unhappy to buying this service

Bad service

Its very bad service....Even with me i ordered Mi tv..since 2 days its said reached nearest to u in katihar...but no deliVery yet....Flipkart should aware of it...bUt at last all r same...

Not delivered

Today was three days. My parcel has not arrived yet. Will be on call today, will come now. Physically bad services started, now Flipkart

product delivered wrong

plz provide me number of jj cloth. i am unable to visit that site. i think may be it was a fake site. pls hlp me.

My order wrong

My order is not such

Wrong Product

Hello i have ordered for smart watch and i came very very very old one of local kids watch.
Order Number - 9247
SKU 7985

I received fake product by the ekart delivery boy.

I ordered K95 medical musk in Flipkart, but I was received six packs of normal local fake mask by the ekart delivery boy, Md Azaharuddin on(743425) this pin number. I'm a daily customer, how can they did that !

fake product delivery

Today I received a packet from e kart delivery boy address is my and COD order, rs 799 . I was paid to delivery boy he gone than I look its not my order. and I called your customer care many times .please resolve my problem

Wrong Product

I have ordered for a smart watch which is Smartwatch with a separate screen that doubles as a Battery.

Order Number - 9247
SKU 7985

Got my order from ekart but not for what I paid

But the product I got is not what I had order totally different with so many fault no response yet from your side.. Atleast exchange or give my money back

Not cancel my order

FMPC0812676351 not cancel order
Shipment. Is not cancelled

My order detalis

Not cancel order

The delivery boy has taken the product to be exchanged

I have not received the product
Tracking id—-MYNP0012173281

Product return

Product return

Slim fit shirt return

Size and colour problem,

Product Return (T-Shirt)

can i return a product (T-Shirt) through downloaded tax invoice from flipkart myorder section... ???

Shirt combo

Plz refund my shirt because shirt only com 2 shirt

Wrong Product

I have ordered for a smart watch and it came as local one.
Order Number 9247

Complain regarding parcel

I m sahnaj Khan I have ordered a car and bike sticker from Flipkart.I received my order today unsealed parcel from EKART .It was so disappointed.I told to ur executive I will not receive it but he said i will have must receive this he will not take it back .so I received my parcel but it was not up to mark .plz don't do this to ur customer don't cheat us . otherwise we shall not but anything online .I m giving my order tracking I'd tracking ID FMPC0809846217

Wrong item

Please return my many

my product is wrong

my product booking is other product and receiving is difference product so please my product return by option

I needed back my money

Product is fully Fack,I needed back my money

Order Not Received

Early Morning Order Out Of Delivery But Order Not Received why

my order not received

hi
my ekart traking ide is SRTP0053174699
booking date in 19/08/2020
am not received my parcel what i do pls reply me
very bad service u r compamy thank u

Not delivered order

Hi team

My flipkart order today 6:22 near hub noida phase 3 bat today not delivered my order why?

odr not deliver

Odr not deliver...y?

SHIPMENT

SHIPMENT XMIP0008204810 DT.14.07.20 NOT RECEIVED TILL DATE

Product is not pick

Sir
Mera product 21/07/2020 ko delivery boy le kr aya th magar ham ghar pr te hamne unse bola ki 22/07/2020 ko le luga. Magar wo product aaj hamko dene nhi aye h.hamne unko call kiya ki ham apna product office se lejayu to mana kr diya h.
Please sir help me ,
Mera product hamare address pr bhijba do please sir

T shirt

My t shirt have not received

Order not shipped yet

My order is still lying in Dwaraka and no status update after that from 7th July. It is Rakhi.. what is the use if i received after Rakshabandhan. Kindly dispatch it asap.

Late order delivery

Date of my order's delivery is 15 but that changed to 18 but i don't get my package today and the Status of my order shippment is also not change after 12 july whats the problem

My product is also missing

Bhai aisa mere sath v ho rha h 22 ko delivery thi aj 31 ho gya aj tk delivery ni diya call kru to kahta h aj sham tk 4 din s yhi bol rha hai ye flipkart or Ekart wale sirf chutiya kaat rhe h