I have samsung galaxy Y young colour plus cell whose IMEI no. is 351852051338316. I had purchased it in 30 jan 2011. From the month of august, i have been facing display issues like blurred screen. I had given it in samsung service centre at virar west. Aftr some weeks display problm started agn. I agn gave my phone on 4 oct for repairing, they gave me my cel 2day i.e, on 15 oct n agn issue is not solved. I don't know why they kept phone 4 such long time n stil couldn't solve issue. Its vry frustrating to go agn n agn so far. I didn't expectd such a poor servicing from such a high profile brand. The people in the service center do not posess any knowledge. Now agn they hav asked me to keep phone for 3 days nd they do not provide an alternate phone too. I need my phone urgently in good condition. Plz reply to me in email

Sir i have purchased an samsung galaxy s2 from dubai and now i am having some problem in my phone so i just want to know that is its guarantee will be valid in india or not

i lost my cell phone on 11/10/12 at 10.00am with imie no: 352306052854986 at patancheru, kindly trace out where it is. you can contact me on 9951461694. thankyou.

lodged complaint about spin motor not working my Washing machine MODEL NO.WT78502EG/XTL ON 07-09-2012 and WINTECH SOLUTIONS,CC 36/2695,AZAD ROAD,KALOOR,KOCHI-17,KERALA,PHONE NO.0484-4010282 TAKEN THE SAME FOR REPAIR ON 14-09-2012 .THEY ASSURED IT WILL RETURN WITHIN 3 DAYS.bUT SEVERAL TIMES I ASKED,AND REPLIED THAT NEXT DAY WILL RETURN.AFTER ONE WEEK DUE TO DELAY I PURCHASED NEW ONE.ON 6-10-2012 AFTER 20 DAYS THEY CALL BACK AND TOLD THE SAME WAS REPAIRED AND COST WAS RS.1800/-.I TOLD I WILL GIVE NOMINAL CHARGE DUE TO DELAY AND I PURCHASED NEW ONE.NOW I REQUEST YOU TO RETURN THE SAME

SIR

AZHAR ISLAM ADVOCATE MY SELF

I WANT YOU INFORM THAT MY CLIENT MR NADEEM SAIFI PURCHASED A SAMSUNG GALAXY NOTE MOBILE PHONE, MODEL NAME GT-I9100LKGINU SERIAL NO. RFUBC32005K(358-401-042-609-618) BLACK ON 11-01-12 FROM ESSY DAY MARKET BHARTI RETAIL LTD. OPULENT MALL CHAUDHAYR MADH GHAZIABAD.

UNFORTUNATELY ITS NOT WORKING GOOD I HAVE HANGING PROBLEM IN IT.
AFTER RESTART IT NOT ON AND STOPPED TO SAMSUNG LOGO AND COULD NOT ON.
AFTER THAT IT WENT TO YOUR SERVICE CENTER SHOP NO 112-115 ANSAL SUMEDHA GHAZIABAD AND THERE IS MR SUMIT SAID TOME,"YOUR MOBILE NOT REPAIR NOW AT HERE "
"YOUR MOBILE HAS BEEN OUT OF WARRANTY"
SO MY DEAR SIR
I PURCHASED YOUR SAMSUNG MOBILE FOR ENJOY AND USE ONLY.
I HAVE IN IT ONLY SOFTWARE PROBLEM NOT HARDWARE PROBLEM OR FPCB DAMAGE.

I REQUEST U THAT U REPAIR MOBILE AS SOON
IF U DO NOT TAKE ANY ACTION WITH IN A WEEK I WILL CALL U IN THE CONSUMER COURT AND I WILL BE FREE TO REPORT IN THE COURT AGAINST U AND THE EXPENDITURES WILL BE GOT FROM U IN THE COURT...........

I had purchased samsung fully automatic washing machine model no. WA82V4V in 2010 from BAJAJ ELECTRONICS at panjagutta in Hyderabad. I got a problem with drain hose. water is going slowly outside from the drain hose. It is taking 20 minutes to complete this program. So i need the service engineer mobile no. my contact no is 9985461562. plz do the need full as early as possible.

I have bought my Samsung Galaxy Tab2 (P3100) on August 22nd. Recently it fell down and the screen got damaged. I have ordered for a new screen touch one week back in Bangalore Samsung service center. Today when I called, they told that there is no stock even in DELHI and it will take some 3 more days. I haven't expect this type of service and delay from a reputed company like Samsung. Even the dealer is not sure that he will get the product or not. Worst response from Samsung care.

Memory problam

Dear All

I purchased a Samsung GALAXY ACE DUOS CDMA SCH 1589 IMEI: A00000390F6589 &amp IMEI:359099040649021 purchased by me from Samsung Dealer M/s The New Mobile Mart, R-52 Vikas Marg, Shakarpur, Near Metro Pillor No 44, Delhi 110092 Vide their Invoice Book No 05 Serial No 213 dated 26/08/2012 for Rs 13,350.

Handset since 2nd day started giving troubles and it was submitted to Shakarpur Service center. I wrote to CEO office and they replied under reference no. 8446259366 .

This phone was earlier submitted (on 8th Sept) to Laxmi nagar/Shakarpur Service center but returned to me after 8 days (on 15th Sept) without any issue being attended. Upon request from your office, Handset again has been deposited to same service center on 19th Sept.

There has been a follow up from their Noida office representative namely Mr Jasvinder, Aakaash and Gulshan and all the executives have been quite supportive but service center seems to be bottle neck. I was told that before handing over the handset, a conference call on 24 sept would be arranged between me and service center so as they can confirm that all issues this time have been attended and rectified. But I am still waiting for a conference call.

Service center representative Ms Rachna keeps on asking for the some bill/service request number and bluntly told me that nothing can be done till I don't provide the same to her. Wwhen I requested her to pull the details using my cell no or name or their own CEO office reference number, she arrogantly refused to do so. She even asked me not to write any further mails to CEO office or to them.

With above behavior, I believe, Samsung is not interested to attend the issue/product complaints in a newly supplied handset, return the handset and hence, I demand a refund of the entire amount with an interest of 18% PA for the time since (26th Aug) when I am not able to use the phone. An additional amount of Rs 10,000 also should be paid towards visits/conveyance charges, time spent in service center (it ranges between 4-5 hrs to submit or collect the handset), phone call charges/follow up and all the mental tension and agony I had gone through.

I have purchased samsung 32 inch LED on 19.09.2012. Today i.e. 21/09/2012 the company officials had come for installation of the LED. They however refused to install the LED on the wall in the given bracket. I am very disappointed with samsung service and request you to please install the LED on the wall as the same is lying in a corner unused. This is not what I expected from a company like samsung. Your service level has shocked me and I now demand a refund on the TV purchased as I am not able to view it.

I a senior executive working with a MNC. I fail to understand that how your employees are trained and cannot wall mount a TV, which is their job.

Request you to please look into the matter and solve the matter as a responsible company would do.

Dear samsung

I k.amar purchased LED TV from bajaj electronics from Hyderabad on 15/08/2011 in one year i faced four time problem still same. complaint number ( 8434703185).pls do the needful

regards
k.amar
09966003111

dear sir/ma'm,

my samsung galaxy y set is lost on 26/8/2012,sunday.
the IMEI no. of that set is:359462044653854.
the color of set is gray.
if any kind of information you take about that se please contect me on my alternet no:8560011722,9602231812.
thank u sir/ma'm

I had purchased a Samsung GT-B7722 in February 2012, my mobile no is 09425877992, but after two months i got key pad problem in it & i visited my nearer Saumsung Care centre in Ambala. after checking they said that you have to deposit your mobile for a week but i didnt have time so didnt deposit it. after fifteen days i visited to Bhopal then i showed for the same problem at malviya nagar service centre of samsung they told about some lock is broken, we cant do it in warranty. then again i visited to ambala service centre at ambala they were not ready to correct the same problem but at last they were ready to solve, again i deposited my mobile there for seven days they have corrected the problem but created the new problem all sounds were muted. no song, ringtone etc. then again i visited bhopal and i showed my set service centre at 10 no. market, again they have comlaint me about the same lock is repaired with a tape but not changed so they have told me you have to go through the ambala service centre. so now in this condition what should i do. i may go to consumer court against your service centre at ambala and company. I'm very much harassed from their service so i request you that kindly take a necessary action upon it.

HI,
I Purchased this set only two months back. I have never dropped the set or even misused it in any physical means but now i am facing display problem. The display goes off when i attend a call or receive a call.
The display is again restored only when i charge my mobile or receive a message. Its very frustrating and i would like to get this problem solved ASAP.
Could you help me out regarding the same and also please give me a solution as this is a huge problem for me.

Dear Sir/Madam,

I have bought one Samsung LED 40" Inch from Dubai (Sharaf DG) dated on May 15, 2012 Model no. UA40EH5000R.

This LED screen picture not come and sound also not come, In this regards I have booked my complaint to customer service dated on August 10, 2012. As per customer services reference no. 8428437977. still I am continue follow up with customer service they did not give proper response.

Last time I had talk to Mr. Vikram & Amit Gupta (Customer Services Supervisor & Customer Service Executive) they said part is not available your request is pending show in my system. when I talk to replacement for this LED. they said we arrange a call from replacement team but every time they give one hour time to call back to me. but I have not received any call from Samsung Customer service site. and when I talk to connect with your senior manager they hold my call long hours like 1 to 2 hours.

Also I requested to give your management team email id, they don't give it.

I am very mentally depress that I lost my money to purchase Branded company product. If Branded company give that shame full services to customer its very horrible for every customer.

Regards
Pankaj Gupta - (M) +91 9891902564

Dear Sir

I have Sumsung Galaxy y GT5360 problem face when i do call for customer care then asked option (key 1,2 etc) and then press the key no effect to customer care. So I request to you Please solved this type problem.

Thanking You
vikas shukla mob 9458802080

Sir my samsung mobile display has broken Accidently and now its touch pad is also not working i want to change the display please tell me the cost of display and where i will find service center.

Please i am wating for your reply

regards
praveen

Respected Sir

This is in reference to the so many complaints in call center regarding the replacement and repair of my split Ac .Reference mobile no 9419100722 at Jammu it has not repair for the past 10 days

And it is a continuous process for the past three year. Every year it create trouble request you please replace the ac and oblige

We are one of the esteem customer of your company having more than 5 AC Samsung (in no) at home I hope you will understand take action and oblige

Thanks
Gautam Anand
9469111666= 19 G Sainik colony Jammu (J&k)

dear sir i have purchased sumsung b-7722 in oct 2011............. ihave very bad experience with samsung phone he is re start a coling a phone

Recently I had puchace samsung 36 inch LED.
after only two days of install the dish connection picture quality goes down on every day.
I call to call center and got confirmation that between 24-48 hours person will come and solve the problem.
but after 2 days non of one from samsung have curtusy to call and gives the exact visit time, again I called to samsung after 3days with the same ref no. got answer that this queary already been put to concern department and will revert you soon.

What is the time limit of 'SOON' only samsung people know.

after 2 days of my call, finaly I got call from service center that person will visit your home today. he comes and just casualy see the tv screen, after doing some time pass he come to conculsion that this is the screen problem, he called to his senior but senior told him to check again then he comes to conclution that may be mother board is down.

I am still awating for call from samsung

Dear Sir /Mam
I purchased Samsung Galaxy Pop plus GT-S5570I 3 months ago . Now it has started giving a lot of problems . Problems have not be solved by going repeatedly to service center. I want to replace by new set . Is there any replacement facility available????

SIR
I AM NOT SATISFIED YOUR CUSTOMER SERVICES THATS MY MUSIC SYSTEM OCCUR SOME PROBLEM AND I SUGGEST IT MY LOCAL AREA SERVICE CENTER THEY UNABLE TO REPAIR IT BECAUSE OF UNAVAILABLE REQUIRED PART FROM THE COMPANY PLS CONSIDER MY PROBLEM I AM REQUESTING YOU

THANKING YOU
MR. VIKRANT GUPTA
FROM BIKANER
(M) 9166655558
8233735532

Hai Good morning

From past 6month i am using samsung galaxy s , now i am in saudi arabia 2month back i install skype it was good working , after few dats it asked for updates , i did update from dat time video all is nt working only back camera vll work front camera is not working ,so many times i install can u please guide me how can i get this and one more thing if i on the front camera mobile will get switch off. please , are else how can i contact custmer care from saudi..

Someone stole my mobile in Bellandur, Bangalore on 19th July'12 while boarding government bus.

My mobile details are -
Name - Ram Prasad Pangeni
New No. - 8805027039
Phone Model - GT-19003
SSN : I90003GSMH
S/N : R2BB370273H
Make : Samsung Galaxy GT-I9003MKDINU
Last used no. : 9686128360 (Airtel)
IMEI No. : 354949/04/199697/6

Request your support on tracking my mobile.

Sir/Madam,

I am Mohan Jha from Raipur. i lost my Laptop in night while i m trellising . i registered a complaint in police station and i have fir.kindly request to trace my Laptop and help me to get my Laptop back. i have lost very important documents which had been saved. I am facing many problems without official & personal documents .pls help me to get my Laptop back i will be grateful to u forever.
My number is 9993947438
My alternate number is 8984990481

Handset Model– Samsung N150
Sl No- ZQF993EZ600008T

I have given my samsung gt c3200 for the problem of water log they said it cant be done but when i reached home and checked my mobile there was no camera , strip was replaced by an old one and display was broken .
Service centre :ELITE CARE ,Shimoga,karnataka

Respected Sir,
With due respact, I Suresh Kumar S/o Late Shri Inder Dev Village Bandla Post office Seri Kothi Tehsil Sunder Nagar District Mandi Himachal Pradesh Sir at the present time i am staying Pinjore Haryana Distt Panchkula.near chandigarh,sir
I have purchase your Samsung Mobile Model No.5222.IMEI No.359800043324094 through your Samsung Authorised Dealer- Natraj Agencies Opposite Forest Complex Pinjore-134102 Haryana Distt Panchkula against bill no.4549 on dated 27.03.2012,but previous month Suddenly problem my handset ,then i handover the same set on dated 28.06.2012, without cover, battery,sim,memory card, but i Several time quarry Natraj Agencies and Samsung Service Centre Sec 14 SCO.215 Near PC Jewellers Panchkula Phone No.01722567444,Natraj Agencies Pinjpre Haryana-Contact No.09996100062. till date now there is no positive response for me.only give the date again to again.sir i suffering the so many losses without mobile who is responsible, please sir i humble request you to take the action and give me positive response as soon as possible,

Yours faithfully
Suresh Kumar
Mobile No.9418349226

hi sir, i have purchased a samsung metro duos in 10/04/12 and i have lost my mobile on 15/07/12, i have lost even sim and memory card too and that mobile was my dads gift please find it please..
number which was in that set is 8884724282
alternate number: 9591129526
thank you

Hello,
I submitted my dead phone Samsung s5610 to service center with bills at jalpaiguri, west bangal. but they are charging me as hi as Rs. 1734/- for my phone repair even when my date of purchase is 25-10-2011 and my mobile is well under warranty period. They are telling that your mobile has water in it and it is not under warranty but I have never kept mobile in water.........This is very sad from a trusted brand such as samsung...........Phone submitted to Jalpaiguri Samsung customer care on 12-07-2012. work order no:8176.

I have bought a samsung tab n using from last 6 months ...but suddenly yesterday due to some wrong "pattern password" my samsung tab has been locked. I have a lot of business deals with document format and photo inside phone memory. When I went to customer care they told that they will format which deletes everything which I stored in my phone memory. Plz tell me how to overcome from this problem. Or else you can reach with your solution to " aswinkumardora [at] gmail [dot] com"/ contact number 09437617695,07205569881

dear sir
i want services for the drier not working for my washing machine of samsung at jabalpur,at yadav colony
my contact number -9301622986

Dear sir,

I hav lost my Samsung B5722 DUAL SIM phone. After 1 Years of savings at last i was able to buy a phone. Now i m not in condition to purchase a new phone again so plz find out my mobile sir and trace out the location of the mobile device.
name : Sanjeet kumar'

Phone model:Samsung B5722

Make: Samsung
Contact No.: 9818557129
E-mail: sanjeetkumar970 [at] gmail [dot] com

Missed date:1.07.2012
IMEI No: 358576033734390
plz help me sir

Thanks & Regards
sanjeet kumar
+91-9818557129

Think Before You Print !....... Save paper!.....Save Trees..............

Sir/Madam,
I am Rakesh Dhole from Sendhwa Dist. Barwani. i lost my mobile while I am coming from Sendhwa Bus Station at 11: 30 AM(Date 27/06/2012) . my mobile number is 9981806800(Airtel prepaid Sim).. . I kindly request to trace my handset IMEI and help me to get my mobile back. i have lost very important numbers and important documents which had been saved. I am facing many problems without that mobile. please help me to get my mobile back i will be grateful to u forever.

My Email Rakesh [dot] dhole [at] yahoo [dot] com
My number is 9981806800
My alternate number is 8085176256
Handset IMEI– 358039031984392
Handset Model– Samsung GT- S3653 Corby
BATT.S.NO. TH1SA175S14-B
CHAR.S.NO . RT3SADBYS15-B
Purchase date–05/01/2010
lost date–27/06/2012
Yours faithfully

Rakesh Dhole

We are extremely annoyed with Samsung services.
We have put up the complaint regarding AC support long back and still have not got any response from Samsung service people. This is not the first time that we have issues with Samsung products and are not getting proper response from service people. This is making us move away from Samsung products for now and for ever.
0120-30308282 is the telephone number we have been talking to and getting highly unsatisfactory responses. This is not acceptable. Need we write more?
Can somebody from Samsung tell us how to escalate the issues on Samsung site?

my set is samsung c3303 when i am downloading anything it say that invalid jar or network error

SIR/ MADAM

I own a Samsung phone.

Details are as follows
Samsung Mobile
Model: GT-E2652
SSN: E2652GSMN
FCCID: A3LGTE2652
S/N: RW8B956977Y
IMEI No: 354619/ 04/ 039124/ 2
IMEI No: 354620/ 04/ 039124/ 4

I am facing a problem of restricted access on my mobile using SIM cards that work on other phones, but not on my hand set. I purchased the handset from Mumbai, but currently using it in Europe.
After checking all my settings, found call barring settings on, but cannot change as I dont have the password.
Kindly email me the call barring password for all the call barring settings for the above model.
If there is a way I can reset the password, please do let me know.
Thanking you,
Niranjan Bariya

sir
sir i am very sorry to say that your serviceing is very poor at k.navinprasanna (pondicherry service centre).they are not giving properly serviceing to people.i am also suffering. i want givan my mobile battary from 03.02.12. but till date they didn't.what are they doing? for one mobile battary purches if you take four month then what will happen you people thing?so lastly i say that your serviceing is very very poor.

thanx
navinprasanna.k

I had purchased the samsung galaxy note gtn7000 from the mobilestore near khar telephone on 12 may ....I had applied for the free senheiser headphones on 15 may ...i was supposed to recieve free senheiser headphones within 2 weeks ...

But I have not recieved the free senheiser headphone .......

no reply from SAMSUNG COMPANY OR SUPPORT

Sir,
I bought a 1.5 ton Samsung split AC from your dealer at Guwahati, Assam
on 02/06/2012 and the very next day your company!s technician came to my house to install the same but they left the job half done and till today they did not turn up to complete instillation. Although I made repeated calls to them they never receive my calls. I am really surprised by Samsung!s customer service. I think I did a grave mistake by purchasing a Samsung product.

bad